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Dreaming of a career where every day feels a little like planning the next adventure? The Travel Agent and Consultant Training course is your ticket to understanding the exciting world of travel and tourism! From helping people book their dream holidays to managing smooth travel operations, this course gives you the essential skills to thrive in this fast-moving industry.
Travel and tourism are not just about sunshine and suitcases—they are a huge part of the global economy too! In fact, the global Travel & Tourism sector is expected to contribute a massive $11.7 trillion to the world economy in 2025, making up 10.3% of global GDP. That means there’s never been a better time to jump aboard.
This course takes you on a journey through the foundations of travel consultancy, tourism services, customer relationship management, transport coordination, and destination planning.
With this CPD Accredited training, you’ll have knowledge in tourism products, travel operations, communication skills, and marketing strategies—because being great at travel means more than just knowing where the best beaches are!
- CPD Accredited Certification
- Interactive training modules
- Accessible on desktop, tablet, and mobile devices
- 24/7 tutor support
- Printed hard copy certificate available for £5.99 shipping cost
- Fully online and self-paced learning
- Audio and video learning support
- Easy-to-follow course materials
- Free instant digital certificate upon completion
- Lifetime access to course materials
Sneak Peek
Learning Outcomes
- Understand the structure of the travel and tourism industry
- Learn the responsibilities of travel agents and tourism consultants
- Develop strong customer service and client relationship skills
- Understand tour operations and travel retailing processes
- Improve communication and customer satisfaction techniques
- Learn effective marketing strategies for tourism businesses
Certification
- Free instant digital e-certificate upon successful completion
- Printed hard copy certificate available for delivery
- Hard copy certificate shipping cost: £5.99
- Certification helps strengthen CVs and professional profiles
- Regular knowledge refresh is recommended every 3 years to stay updated with industry changes
Accreditation
This course is fully CPD Accredited, providing learners with recognised professional development training that enhances knowledge and supports career progression within the travel and tourism industry.
Who is this Course For
- Aspiring travel agents and tourism consultants
- Job seekers looking to enter the travel and tourism industry
- Customer service professionals seeking a career switch
- Travel industry staff looking to improve their skills
- Tour operators and travel retail professionals
- Hospitality professionals expanding into tourism services
Career Path / Opportunities
Completing this course can support progression into roles such as:
- Travel Agent – £22,000 to £30,000 per year
- Travel Consultant – £23,000 to £32,000 per year
- Tour Operator Assistant – £21,000 to £28,000 per year
- Holiday Representative – £20,000 to £27,000 per year
- Visitor Attraction Coordinator – £24,000 to £35,000 per year
- Customer Service Advisor (Travel Industry) – £21,000 to £29,000 per year
Career Progression Routes
- Start as a Travel Advisor or Customer Service Assistant
- Progress to Travel Consultant or Tour Operations Executive
- Advance to Senior Travel Consultant or Destination Manager
- Long-term opportunities include Tourism Manager or Travel Business Owner
- Additional specialist training can open roles in international tourism, destination planning, and tourism marketing
Practical Details
- Lifetime access to all course materials
- Study at your own pace with no deadlines
- Accessible on laptop, tablet, and smartphone
- No formal entry requirements
- No prior experience needed
- Simple online enrolment process
- Immediate access after purchase
Course Curriculum
The detailed curriculum outline of our Travel Agent and Consultant Training – CPD Accredited is as follows:
Travel and Tourism An Introduction
Understanding Tour Operations and Travel Retailing
Tourism Products and Services
Tourist Destinations in the New Normal World
Effective Marketing in Travel and Tourism
Enhancing Communication Skills
Customer Satisfaction and Service
CRM – Customer Relationship Management
Managing Human Resources in Travel Industry
Crisis and Visitor Attraction Management
Effective Transport Management
Sustainable Tourism
Campaigns for Public Awareness
Brexit and the Tourism Industry
Contending with Travel and Tourism Issues
FAQs
What is this course?
This is a CPD Accredited training course designed to help learners understand travel agency operations, tourism services, customer service, and travel consultancy skills.
Do I need previous experience?
No, this course is suitable for beginners and does not require any prior experience in travel and tourism.
How long does it take to complete?
The course is fully self-paced, so learners can complete it according to their own schedule and availability.
What certificate will I receive?
Learners will receive a CPD Accredited certificate after successful completion, with a free digital copy and the option to order a printed certificate.
Can this course help me start a career in travel and tourism?
Yes, this course helps learners build the foundational knowledge and practical understanding needed for entry-level roles in travel agencies, tour operations, and tourism services.
Course Curriculum
| Lesson 01: Travel and Tourism: An Introduction | |||
| Travel and Tourism An Introduction | 00:20:00 | ||
| Lesson 02: Understanding Tour Operations and Travel Retailing | |||
| Understanding Tour Operations and Travel Retailing | 00:22:00 | ||
| Lesson 03: Tourism Products and Services | |||
| Tourism Products and Services | 00:19:00 | ||
| Lesson 04: Tourist Destinations in the New Normal World | |||
| Tourist Destinations in the New Normal World | 00:16:00 | ||
| Lesson 05: Effective Marketing in Travel and Tourism | |||
| Effective Marketing in Travel and Tourism | 00:20:00 | ||
| Lesson 06: Enhancing Communication Skills | |||
| Enhancing Communication Skills | 00:20:00 | ||
| Lesson 07: Customer Satisfaction and Service | |||
| Customer Satisfaction and Service | 00:17:00 | ||
| Lesson 08: CRM - Customer Relationship Management | |||
| CRM – Customer Relationship Management | 00:20:00 | ||
| Lesson 09: Managing Human Resources in Travel Industry | |||
| Managing Human Resources in Travel Industry | 00:18:00 | ||
| Lesson 10: Crisis and Visitor Attraction Management | |||
| Crisis and Visitor Attraction Management | 00:18:00 | ||
| Lesson 11: Effective Transport Management | |||
| Effective Transport Management | 00:20:00 | ||
| Lesson 12: Sustainable Tourism | |||
| Sustainable Tourism | 00:20:00 | ||
| Lesson 13: Campaigns for Public Awareness | |||
| Campaigns for Public Awareness | 00:18:00 | ||
| Lesson 14: Brexit and the Tourism Industry | |||
| Brexit and the Tourism Industry | 00:16:00 | ||
| Lesson 15: Contending with Travel and Tourism Issues | |||
| Contending with Travel and Tourism Issues | 00:15:00 | ||
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- Original price was: £125.00.£20.00Current price is: £20.00. ex Vat
- 1 year
- Intermediate
- Course Certificate
- 4 hours, 39 minutes Gift this course
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