Name: The 10 Must-have Soft Skills Needed in Workplace
Price: 20 GBP

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Curriculum

Soft skills shape how people communicate, respond under pressure, and build professional relationships. This concise course focuses on the 10 must-have soft skills that influence confidence, teamwork, problem solving, and professional behaviour in modern workplaces. Learners explore how empathy, communication, attitude, adaptability, and self-confidence affect everyday interactions and long-term success.

Designed with clarity in mind, the course avoids unnecessary distractions and keeps learning focused and engaging. You will examine how people interact, recognise patterns in behaviour, and adjust your own responses with confidence and professionalism. From managing criticism to building trust and networks, each module connects directly to situations commonly faced at work, helping you see challenges from a fresh, balanced perspective—without overcomplication.

Sneak Peek

Learning Outcomes

Communicate clearly and confidently across varied professional situations
Apply soft skills appropriately in workplace and interpersonal contexts
Distinguish emotional intelligence, empathy, and professional conduct
Build trust and credibility through consistent professional behaviour
Adapt communication and attitudes during change or challenge
Respond constructively to feedback, criticism, and differing opinions

Who is this Course For

Professionals seeking stronger communication and interpersonal effectiveness
Individuals aiming to improve confidence in challenging workplace situations
Team members wanting to collaborate more effectively with colleagues
Managers refining leadership style and people interaction approaches
Career changers developing transferable workplace communication abilities
Anyone looking to improve networking and relationship management skills

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this The 10 Must-have Soft Skills Needed in Workplace, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Career Path

Team Leader – £32,000 per year
Office Manager – £35,000 per year
HR Assistant – £30,000 per year
Customer Success Manager – £42,000 per year
Project Coordinator – £34,000 per year
Training and Development Officer – £38,000 per year

Course Curriculum

The detailed curriculum outline of our The 10 Must-have Soft Skills Needed in Workplace is as follows:

Module 1:

Module 1- Getting Started

Module 2:

Module 2- Empathy as a Professional Soft Skill
Module 2- Case Study

Module 3:

Module 3- Communication
Module 3- Case Study

Module 4:

Module 4- Teamwork
Module 4- Case Study

Module 5:

Module 5- Problem-solving
Module 5- Case Study

Module 6:

Module 6- Time Management
Module 6- Case Study

Module 7:

Module 7- Attitude and Work Ethic
Module 7- Case Study

Module 8:

Module 8- Adaptability/Flexibility
Module 8- Case Study

Module 9:

Module 9- Self-Confidence (Owning It)
Module 9- Case Study

Module 10:

Module 10- Learning from Criticism
Module 10- Case Study

Module 11:

Module 11- Networking
Module 11- Case Study

Module 12:

Module 12- Wrapping Up

Course Curriculum

Module 1:
	Module 1- Getting Started	00:03:00
Module 2:
	Module 2- Empathy as a Professional Soft Skill	00:03:00
	Module 2- Case Study	00:01:00
Module 3:
	Module 3- Communication	00:05:00
	Module 3- Case Study	00:01:00
Module 4:
	Module 4- Teamwork	00:05:00
	Module 4- Case Study	00:01:00
Module 5:
	Module 5- Problem-solving	00:04:00
	Module 5- Case Study	00:01:00
Module 6:
	Module 6- Time Management	00:05:00
	Module 6- Case Study	00:01:00
Module 7:
	Module 7- Attitude and Work Ethic	00:05:00
	Module 7- Case Study	00:01:00
Module 8:
	Module 8- Adaptability/Flexibility	00:04:00
	Module 8- Case Study	00:01:00
Module 9:
	Module 9- Self-Confidence (Owning It)	00:05:00
	Module 9- Case Study	00:01:00
Module 10:
	Module 10- Learning from Criticism	00:03:00
	Module 10- Case Study	00:01:00
Module 11:
	Module 11- Networking	00:04:00
	Module 11- Case Study	00:01:00
Module 12:
	Module 12- Wrapping Up	00:01:00