Course Curriculum
| Module One: Introduction | |||
| Getting Started | 00:01:00 | ||
| Module Two: Setting Expectations | |||
| Setting Expectations | 00:03:00 | ||
| Setting Expectations Case Study | 00:01:00 | ||
| Module Three: Setting Goals | |||
| Setting Goals | 00:06:00 | ||
| Setting Goals Case Study | 00:01:00 | ||
| Module Four: Assigning Work | |||
| Assigning Work | 00:04:00 | ||
| Assigning Work Case Study | 00:01:00 | ||
| Module Five: Degrees of Delegation | |||
| Degrees of Delegation | 00:03:00 | ||
| Degrees of Delegation Case Study | 00:01:00 | ||
| Module Six: Implementing Delegation | |||
| Implementing Delegation | 00:07:00 | ||
| Implementing Delegation Case Study | 00:01:00 | ||
| Module Seven: Providing Feedback | |||
| Providing Feedback | 00:05:00 | ||
| Providing Feedback Case Study | 00:01:00 | ||
| Module Eight: Managing Your Time | |||
| Managing Your Time | 00:05:00 | ||
| Managing Your Time Case Study | 00:01:00 | ||
| Module Nine: Resolving Conflict | |||
| Resolving Conflict | 00:04:00 | ||
| Resolving Conflict Case Study | 00:01:00 | ||
| Module Ten: Tips for Special Situations | |||
| Tips for Special Situations | 00:05:00 | ||
| Tips for Special Situations Case Stud | 00:01:00 | ||
| Module Eleven: A Survival Guide for the New Supervisor | |||
| A Survival Guide For The New Supervisor | 00:03:00 | ||
| A Survival Guide For The New Supervisor Case Study | 00:01:00 | ||
| Module Twelve: Wrapping Up | |||
| Wrapping Up | 00:01:00 | ||
Course Ratings
Instructors
377 STUDENTS ENROLLED
Food Hygiene
Health & Safety
Safeguarding
First Aid
Business Skills
Personal Development



Ideal for rookie supervisors and managers
From my years of experience in human resource management, I can tell that the course covers almost all the major theories for rookie supervisors and project managers. My organization made the course mandatory for all the newly promoted supervisors and project managers.
Working on constructive feedback
The section on providing constructive feedback inspired me a lot. I started applying the techniques straight away. Other sections are quite handy too.
Helped a lot
“I started my new business about 6 months ago. It’s time for hiring some fresh blood for the venture. I was worried about their training arrangements. The course helped me a lot in the process. “
Helpful for supervising
“I am one of the directors of a small business in Newcastle. The other directors wanted me to have a look at the training arrangements for managers. I took the course online and got some genuine ideas. I would definitely recommend the course to others.
“
As a new team leader in a project, I felt some difficulties in managing my team members. That’s why I was looking for techniques to manage teammates effectively. Luckily I found this course and took this. It was very helpful for me to accomplish my goal.