Name: Social Care Support Worker Training
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Social Care Support Worker Training Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Social Care Support Worker Training Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

Key Features of the Social Care Support Worker Training Course

Our trusted, high quality and affordable Social Care Support Worker Training Course trains individuals to become experts in their field.

Sneak Peek

Who should take the course

Anyone with a knack for learning new skills can take this Social Care Support Worker Training Course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Accreditation

All of our courses, including this Social Care Support Worker Training course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Certification

Once you’ve successfully completed your Social Care Support Worker Training Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Curriculum

The detailed curriculum outline of our Social Care Support Worker Training course is as follows:

Module 01: Overview of Mental Health Support Worker

Definition of Mental Health Support Worker
Duties & Responsibilities of a Mental Health Support Worker
Qualities of A Great Support Worker
Why become a Mental Health Support Worker?
Experience And Qualifications
Salary & Working Hours
Code of Conduct
Summary/Keynotes of the Module
Assessment

Module 02: Community Mental Health Teams (CMHTs)

What are Community Mental Health Teams (CMHTs)?
Who makes up a CMHT?
Referral to CMHT
Procedures after the Referral
Care Programme Approach (CPA)
Discharge from the CMHT
Issues with CMHT
Confidentiality
What can I Expect as a Support Worker, Friend or Relative?
Summary/Keynotes of The Module
Assessment

Module 03: The Participation of the Service User

Who is a Service User?
What does Involving Service User mean?
Benefits of Service User Involvement
Methods for Involving Patients )
- Focus groups
- Patient as Teacher
- Patient shadowing
- Patient diaries
- Discovery interviews
- Improving Practice Questionnaire (IPQ) and Critical Friends Groups (CFGs)
Importance of Service User Involvement
Summary/Keynotes of The Module
Assessment

Module 04: Communication and its Relevance

Necessity of Communication in Health and Social Care
Communication in the context of Caregiving
- One-to-one communication
- Group Communication
- Informal Communication
- Formal Communication
- Communication between colleagues
- Communication between professional people and people using services
- Communication with professionals
- Multi-agency working
- Multi-professional working
- Degrees of formality in different contexts
Forms of Communication
Types of interpersonal interaction
- Speech/Verbal Communication
- Non-verbal communication
Communication and language needs and preferences
- British Sign Language
- Makaton
- Braille
- Use of signs and symbols
- Written communication
- Pictures and objects of reference
- Fingerspelling
- Communication passports
- Technological aids to communication
- Human aids to communication
- Variation between cultures
Building Rapport
Environmental factors that inﬂuence communication
Barriers to communication
- Barriers associated with personality, self-esteem, anxiety and depression
- Barriers associated with aggression and submissiveness
- Barriers associated with assumptions
- Barriers associated with values and belief systems
- Barriers associated with cultural variation
- Use and abuse of power
- Barriers associated with the effects of alcohol/drugs
Strategies for overcoming communication barrier
Summary

Module 05: Introduction to Health and Social Care

What is Health and Social Care?
Healthcare Overview
Who provides Healthcare?
Social care overview
Social care needs assessment
- What is a social care need assessment?
- When must the local authority assess?
Who provides social care?
Healthcare vs Social Care
Why is the health and social carer a valuable career?
Summary

Module 06: Rights and Responsibilities as a Health and Social Care Worker

Role of Health and Social Care Workers
Additional Duties of Health and Social Care Workers
Can carers be charged for support?
Ways to Improve Quality of Service
Information Sources
- Any Research Should Have
  - Reliability
  - Validity
  - Types of Research
- Media
- People in same profession
- Conferences
Reflective Practice
Reflection on Practice
Reflective in Practice
- How it is done
- Uses of reflective practice
Development
- Professional Development
- Personal Development
- Relationships and Personal Development
How to evaluate your own performance
Reflective writing
- Training
- Planning our Personal Development
- Effects of Learning on Development
What are your rights as a carer?
- What social care rights do I have as a carer?
- What is a carer’s assessment?
- What are the eligibility criteria for carers?
- What happens if you are found to have eligible needs?
Conflicting Rights and Responsibilities
- Clash of Rights
- Conflict between rights and responsibility
  - Safety vs privacy
  - Safety vs equality
  - Job responsibility vs right to private life
  - Responsibility to others vs right to choose
Summary

Module 07: Working in Health and Social Care; Promoting Equality, Diversity and Rights

Module 08: Who Are the Youth Workers?

What Does a Youth Worker Do?
The Foundation of Youth Work
Youth Workers Competence
Summary
Assessment

Module 09: Youth Worker Role and Methods

Youth Work Practice
Practice in Different Settings
Youth Development Work as a Profession
Summary
Assessment

Module 10: Youth Work as a Career (Social Work)

A Unique Profession

Selecting a Career in Social Work

Education and the Social Work Career Ladder

Employment Opportunities

Salary and Demand for Social Worker

Summary
Assessment

Module 11: Social Influences

Social Change in Youth Development Work

Social Change Can Occur on Three Levels:

policy change
changes in social relations
political action.

Paulo Freire and social change
Applying Freire’s ideas
Summary
Assessment

Module 12: Safeguarding Vulnerable Individuals

Safeguarding
Who are vulnerable individuals?
Dealing with safeguarding issues
What Is Abuse?
Types and Signs of Abuse
- Types of Abuse
- Signs of Different Types of Abuse
Adults, Young People and Children at Risk from Abuse
Environmental factors that may make abuse more likely
- Care services with institutional practices
- Adults and children residing in health and social care settings
- Health services
- Independent living facilities
- Homelessness
How to Deal with Suspected Cause of Abuse and Disclosure of Abuse
- People who might suspect or be told about abuse
  - Peers
  - Family
  - Siblings
  - Teachers
  - Social Workers
  - Other Professionals
  - Other Members of the Public
- Dealing with Disclosures of Abuse and Suspected Abuse
  - Duty to Report
  - Report Appropriately
  - Report Procedures
    - Support and Comfort
    - Don’t Judge
    - Maintain Confidentiality
    - Protect Self
Minimising the Risk of Abuse
- Person-centred planning
- Duty of care
- Effective record keeping
- Following policies and procedures
- Building a trusting professional relationship
- Effective communication channels
- Continuing professional development
Summary

Module 13: Social Work and Criminal Justice

History

Components of the Criminal Justice System

Law Enforcement
The Courts
The Correctional System
The Juvenile Justice System

Social Welfare Policy in Criminal Justice

Conclusion

Module 14: Important Principles and Policies in Health and Social Care Work

The legal responsibility
Other duties and principles
Needs
- Basic Needs
- Physical Needs
- Emotional Needs
- Social Needs
- Intellectual Needs
Conflicts and Dilemma
Consent for care or for treatment
Consent Validity
- Capacity
- Voluntary
- Informed
Ethical Dilemmas and Care Conflicts
Complaints
Who gets to make a complaint?
The complaints process
Policies in Dealing with Complaints
- Confidentiality
- Equality Policy
- Others
Summary

Module 15: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1

Doctor Patient Confidentiality or Implementation of P.L.R.C
- Health & Social Care Act 2012
  - An Overview of the Health & Social Care Act 2012
  - Health & Social Care workers Roles and Responsibilities
  - Changes made through Health & Social Care Act 2012
    - Key Legislative Changes
- Caldicott Principles & Data Protection Act [1998] [2018] updated in accordance with GDPR [2018]
  - Caldicott Principles
    - The 7 Caldicott principles
  - The 8 principles of Data Protection
  - Overview of the Data Protection Act 1998
  - Overview of the Data Protection Act 2008
  - How does the act differ from GDPR?
Access to the Patient Records Legislations
- Access to Medical Reports Act 1988 (England, Scotland and Wales) & Access to Personal Files and Medical Reports (Northern Ireland) Order
  - Summary of the Acts
  - Code of Practice
  - When Access should be limited or refused
  - Aim and Extent of Legislation
  - Administrative Duties
  - Individuals Right
  - Employee’s Right
- Access to Health Records Act 1990 (England, Scotland and Wales)
  - Overview of the Act
- Access to Health Records (Northern Ireland) Order 1993
  - Overview of the Order
Adult safeguarding and support Legislations
- Adult Support and Protection (Scotland) Act 2007
  - Overview of the Act
  - Principles underlying the Act
  - What safeguards are in place to protect the rights of individuals?
- Care Act 2014 (England)
  - Overview of the Act
  - Principles of the Act 2014
- Carers Act 2016 (Scotland)
  - Overview of the Act
  - What will change?
  - How will the Carer Act improve the quality of services available?
- Social Services and Well-being (Wales) Act 2014
  - Overview of the Act
  - Principles of the Act
Abortion Legislations
- Abortion Act 1967
  - Overview of the Act
- Human Fertilisation and Embryology Act (1990) amended in 2008
  - Overview of the Act

Summary

Module 16: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2

Mental Capacity & Mental Health Legislations
- Adults with Incapacity (Scotland) Act 2000
  - Overview of the Act
  - Principles of the Act
  - The duties and responsibilities of interveners and guardians
Mental Capacity Act 2005 (England and Wales)
- Overview of the Act
- Main key principles
- Code of Practice
Mental Health Act 1983 amendment 2007
- Overview of the Act
- The five overreaching principles
- The main changes introduced in the 2007
Mental Health (Care and Treatment) (Scotland) Act 2003 updated in 2015
- Overview of the Act
- Millan principles
Mental Health (Northern Ireland) Order 1986
- Overview of the Act
Mental Capacity Act (NI) 2016
- Overview of the Act
- Principles of the Act
Mental Health (Discrimination) Act 2013
- Overview of the Act

Drugs Control, Supervision, management & Health Protection Legislations
- The Controlled Drugs (Supervision of Management and Use) Regulations 2013 (England and Scotland); 2009 amended in 2015 (Northern Ireland) & Regulations 2008 (Wales)
  - An overview of the Regulations
  - General Principles
  - Single Operating Model covers
- The Health Protection (Notification) Regulations 2010 (England)
  - Overview of the Regulations
- The Public Health (Northern Ireland) Act 1967
  - Overview of the act
- Public Health (Scotland) Act 2008
  - Overview of the act
- The Health Protection (Notification) (Wales) Regulations 2010
  - Overview of the Regulations

This leadership & management course is a practical, in-depth training course for managers, team leaders and supervisors who are new to their role or wish to update their existing management techniques. This leadership & management course covers approaches for both individual and team-leading.

This leadership & management course will help you to define your own leadership style while taking you through a range of leadership theories, equipping you with the skills to positively contribute towards the team and individual development. You will also learn how to enhance your one-to-one communication skills for a person-centered approach to management.

By the end of the course, you will have an excellent understanding of the characteristics of a great leader and how to implement the strategies learned in this course to take your career to the next level.

Course Curriculum

Module 01: Overview of Mental Health Support Worker
	Overview of Community Support Worker	00:15:00
Module 02: Community Mental Health Teams (CMHTs)
	Community Mental Health Teams (CMHTs)	00:18:00
Module 03: The Participation of the Service User
	The Participation of The Service User	00:21:00
Module 04: Communication and its Relevance
	Communication and its Relevance	00:42:00
Module 05: Introduction to Health and Social Care
	Introduction to Health and Social Care	00:19:00
Module 06: Rights and Responsibilities as a Health and Social Care Worker
	Rights and Responsibilities as a Health and Social Care Worker	00:38:00
Module 07: Working in Health and Social Care; Promoting Equality, Diversity and Rights
	Working in Health and Social Care; Promoting Equality, Diversity and Rights	00:49:00
Module 08: Who Are the Youth Workers?
	Who Are the Youth Workers?	00:11:00
Module 09: Youth Worker Role and Methods
	Youth Worker Role and Methods	00:20:00
Module 10: Youth Work as a Career (Social Work)
	Youth Work as a Career (Social Work)	00:22:00
Module 11: Social Influences
	Social Influences	00:21:00
Module 12: Safeguarding Vulnerable Individuals
	Safeguarding Vulnerable Individuals	00:52:00
Module 13: Social Work and Criminal Justice
	Social Work and Criminal Justice	00:20:00
Module 14: Important Principles and Policies in Health and Social Care Work
	Important Principles and Policies in Health and Social Care Work	00:23:00
Module 15: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1
	Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1	00:50:00
Module 16: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2
	Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2	00:48:00
Mock Exam
	Mock Exam – Social Care Support Worker Training	00:20:00
Final Exam
	Final Exam – Social Care Support Worker Training	00:20:00