Name: Hotel Receptionist Training
Price: 20.00 GBP
Rating: 4.7 (9 reviews)

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Curriculum

Hotel Receptionist course is designed for the receptionist, care home receptionist, receptionist administrator, customer service advisor, or individual who wants to brush up their skills and knowledge in Hotel Receptionist. This Hotel Receptionist course shares the key strategies, concepts and techniques of successful Hotel Receptionist.

In this comprehensive Hotel Receptionist course, you will deepen your understanding of core receptionist skills, communication skills, key problem-solving techniques, self-management skills, time management skills, key techniques of working with time zones and much more.

By the end of this course, you will be able to manage Hotel Receptionist with excellence and professionalism. You will get a strong understanding of the Hotel Receptionist job and will help you grow further in your career. Moreover, you will receive an accredited certification from CPD that will enhance your CV and make you worthy in the job market. So, enrol in this course today and fast track your career ladder.

Sneak Peek

Course Overview Video

Who should take the course

This Hotel Receptionist course applies to anyone looking to establish a career in this field. This includes the following professions:

Receptionist
Care home receptionist
Receptionist administrator
Customer service advisor
Anyone having passion and interest in the Hotel Receptionist

Learning Outcomes

By the end of the course, learners will be able to:

Demonstrate in-depth knowledge on time management
Understand the key elements of telephone receptionist job
Learn how to work with different time zone
Understand the process of establishing good habits
Learn key strategies of solving problems
Learn key strategies and techniques of organizing and planning
Key elements of successful self-management
Explore key strategies of remove time wasters
Learn about how to avoid procrastination

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Curriculum

Module 1 The Professional Receptionist

Module 2 Communication and Front Office Operations

Module 3 Create a Positive Environment and Manage Safety

Module 4 Career Development and Professional Growth

Module 5 Front Desk Operations and the Receptionist_s Role

Module 6 Guest Interaction and Communication

Module 7 Professional Conduct and Appearance

Module 8 Communication and Organisational Skills

Module 9 Emotional Intelligence and Crisis Management

Module 10 Multitasking and Technological skills

Module 11 Advanced Tools and Techniques

Module 12 Front Office Security and Well-being

Course Curriculum

Hotel Receptionist
Module 1 The Professional Receptionist
	Module 1 The Professional Receptionist	00:19:00
Module 2 Communication and Front Office Operations
	Module 2 Communication and Front Office Operations	00:15:00
Module 3 Create a Positive Environment and Manage Safety
	Module 3 Create a Positive Environment and Manage Safety	00:20:00
Module 4 Career Development and Professional Growth
	Module 4 Career Development and Professional Growth	00:16:00
Module 5 Front Desk Operations and the Receptionist_s Role
	Module 5 Front Desk Operations and the Receptionist_s Role	00:12:00
Module 6 Guest Interaction and Communication
	Module 6 Guest Interaction and Communication	00:13:00
Module 7 Professional Conduct and Appearance
	Module 7 Professional Conduct and Appearance	00:13:00
Module 8 Communication and Organisational Skills
	Module 8 Communication and Organisational Skills	00:12:00
Module 9 Emotional Intelligence and Crisis Management
	Module 9 Emotional Intelligence and Crisis Management	00:12:00
Module 10 Multitasking and Technological skills
	Module 10 Multitasking and Technological skills	00:11:00
Module 11 Advanced Tools and Techniques
	Module 11 Advanced Tools and Techniques	00:10:00
Module 12 Front Office Security and Well-being
	Module 12 Front Office Security and Well-being	00:09:00