Functional Skills IT Level 2

Name: Functional Skills IT Level 2
Price: 20 GBP
Rating: 4.8 (248 reviews)

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Curriculum

Functional Skills IT Level 2 teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Functional Skills IT Level 2 is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

Building on this knowledge, you’ll learn about data storage, managing files, and configuring mobile devices. You’ll also master software management, network connectivity, and addressing IT security risks. This course covers it all, enabling you to confidently navigate the IT world.

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

Last audited and updated on: 20th November 2025

Key features of ICT Functional Skills Level 2

Accredited by CPD
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive course with Professional voice-over
Developed by qualified professionals
Discounts on bulk purchases

Skill Value in United Kingdom in 2025
£20,000 Average Salary, Up to £35,000/yr for this skill according to top UK career sites.

“Functional Skills in IT are essential qualifications that help individuals develop practical, transferable skills in using technology for work, education, and everyday life.”

— UK Government (GOV.UK)

Sneak Peek of ICT Functional Skills Level 2

Learning Outcomes

By the end of the course learners will be able to demonstrate that they can:

Understand the basic concepts of computer usage and the role of system hardware in daily operations.
Identify and explain the function of various device ports, peripherals, and storage devices.
Configure and manage both personal computers and mobile devices, ensuring optimal functionality.
Develop proficiency in managing files, using application software, and configuring network and internet connectivity.
Apply IT security best practices to mitigate threats and maintain secure systems.
Diagnose and troubleshoot common IT issues while maintaining and managing computer systems and software.

Who should take the functional skills it level 2 course?

The Functional Skills IT Level 2 online course is great for anyone who needs to learn basic computer skills. It is perfect for students, job seekers, and workers who want to improve their ICT abilities. This course covers important topics like how computers work, data storage, and using software.

It also teaches how to set up and manage devices. You will learn about file management, internet connectivity, and computer security. These skills are important for everyday tasks and work-related duties.

Completing the ICT Functional Skills Level 2 will help you tackle IT challenges with ease. You will gain the confidence to manage devices, solve problems, and use software effectively.

Certification of Functional Skills IT Level 2

Once you’ve successfully completed your functional skills level 2 online course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

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Recommended renewal: 3 years.
Our certifications have no expiry dates, but we recommend renewing them to stay up to date with industry best practices.

Accreditation

All of our courses, including this Functional Skills IT Level 2, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Assessment

At the end of the functional skills level 2 online course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Career Path with Average Salary Range

IT Support Technician
Average Salary: £20,000 – £28,000 per year
This role helps people with IT problems. You fix issues with hardware and software. It’s a great starting point for a career in IT sector.
IT Technician
Average Salary: £22,000 – £30,000 per year
IT technicians maintain and repair computer systems. You will install and update software. It’s a varied role that opens doors to other IT jobs.
Junior Network Administrator
Average Salary: £25,000 – £35,000 per year
As a junior network administrator, you help manage networks and keep them secure. This job is important for companies that rely on digital communication. It offers room to grow in the field.
Helpdesk Technician
Average Salary: £18,000 – £25,000 per year
Helpdesk technicians assist users with IT issues. You’ll talk to users over the phone or by email. It’s a fast-paced role that can lead to higher positions in IT.

“Functional Skills IT qualifications validate a learner’s ability to use digital tools efficiently, a necessity in today’s technology-driven economy.”

— BCS (Digital Skills), The Chartered Institute for IT.

Course Curriculum

The detailed curriculum outline of our Functional Skills IT Level 2 is as follows:

How People Use Computers

The Case for Computer Literacy
Features Common to Every Computing Device
Common General-Purpose Computing Devices
Networks of Computing Devices
Remotely-Accessed Computer Systems
Specialized Computer Systems
Specialty I/O Devices

System Hardware

CPUs
Passive and Active Cooling
RAM and Active Memory
Motherboards
Power Supplies
AMA – Ask Me Anything about System Hardware

Device Ports and Peripherals

Ports and Connectors
General Use I/O Devices
AMA – Ask Me Anything about I/O, Ports and Peripherals

Data Storage and Sharing

Basics of Binary
Storage Technologies
Mass Storage Variation
AMA – Ask Me Anything about Data Storage and Sharing

Understanding Operating Systems

Operating System Functions
Operating System Interfaces
AMA – Ask Me Anything about Understanding OS’s

Setting Up and Configuring a PC

Personalizing a Tablet
AMA – Ask Me Anything about Mobile Devices Part 1
AMA – Ask Me Anything about Mobile Devices Part 2

Managing Files

File Management Tools
File Manipulation
Backups
AMA – Ask Me Anything about Managing Files

Using and Managing Application Software

Walking Survey of Applications
Managing Applications
Applications and Extensions
AMA – Ask Me Anything about Working with Applications

Configuring Network and Internet Connectivity

Wi-Fi Setup
Going High Speed
Setting Up and Sharing Printers
AMA – Ask Me Anything about Networks and Internet Connectivity Part 1
AMA – Ask Me Anything about Networks and Internet Connectivity Part 2

IT Security Threat Mitigation

Physical Security
Dealing with Malware
Password Management
Clickworthy
Perils of Public Internet
AMA – Ask Me Anything about IT Threat Mitigation Part 1
AMA – Ask Me Anything about IT Threat Mitigation Part 2

Computer Maintenance and Management

Power Management
Cleaning and Maintaining Computers
Trash it or Stash it?
AMA – Ask Me Anything about Computer Maintenance and Management

IT Troubleshooting

Troubleshooting 101
AMA – Ask Me Anything about Troubleshooting Computers Part 1
AMA – Ask Me Anything about Troubleshooting Computers Part 2

Understanding Databases

Introduction to Databases
Database Details
AMA – Ask Me Anything about Databases

Developing and Implementing Software

Introduction to Programming
Programming with a PBJ Sandwich
AMA – Ask Me Anything about Databases

Functional Skills Level 2 Online Training Reviews

Excellent

4.8 Average 248+ Reviews

Reviews

This course is crucial, and it has enhanced my understanding and supported me in my profession.

Excellent deliveries on all the videos, very simple and explanatory enough

What is Functional Skills IT Level 2?

Functional Skills IT Level 2 is a qualification designed to help individuals enhance their practical IT abilities for both personal and professional use. Specifically, it covers key areas such as word processing, data management, internet usage, and solving basic IT problems. In other words, it equips learners with the essential skills needed to navigate the digital world with confidence. Furthermore, this qualification is highly valued by employers and can serve as a stepping stone towards further education or career growth. Ultimately, it provides a solid foundation for anyone looking to boost their digital competency.

How can I improve my ICT skills through the Functional Skills ICT Level 2 course?

The Functional Skills ICT Level 2 course focuses on practical skills such as using word processing software, creating presentations, and managing data. You’ll gain the confidence to use digital technology effectively in real-world situations, whether at work or in personal tasks.

Do I need a qualification to take the Functional Skills ICT?

No, you don’t need any prior qualifications to take the Functional Skills ICT course. It’s designed to help learners of all levels, whether you’re new to ICT or looking to improve your skills. The course starts from the basics and gradually builds up, making it accessible for everyone.

What jobs can I get with a Functional Skills ICT qualification?

A Functional Skills ICT qualification opens the door to various career paths that require solid computer and digital literacy. For instance, you could pursue roles in administrative support, data entry, or customer service. Moreover, the skills you acquire can lead to opportunities in IT support, office management, or marketing. Additionally, this qualification can serve as a stepping stone to entry-level positions in software development or tech-related fields, especially if you build upon your knowledge and skills over time.

Will I receive a certificate after completing this course?

Yes, you will receive a FREE Digital Certificate after completing this Functional Skills IT Level 2 online.

However, if you want, you can also order the Digital Transcript, Hardcopy Certificate & Transcript.

Ordering page link: https://www.trainingexpress.org.uk/certificate/

How do I purchase this course?

1. Click on ‘Take This Course’ button, and you will be directed to your Cart.

2. You can update the course quantity and remove any unwanted items in the Cart, and after that, click on the ‘Checkout’ option and enter your billing details.

3. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.

You can take this course or find any course from the Courses section of our website.

Course Curriculum

Section 01: How People Use Computers
	The Case for Computer Literacy	00:03:00
	Features Common to Every Computing Device	00:02:00
	Common General-Purpose Computing Devices	00:02:00
	Networks of Computing Devices	00:04:00
	Remotely-Accessed Computer Systems	00:04:00
	Specialized Computer Systems	00:02:00
	Specialty I/O Devices	00:01:00
Section 02: System Hardware
	CPUs	00:03:00
	Passive and Active Cooling	00:03:00
	RAM and Active Memory	00:05:00
	Motherboards	00:03:00
	Power Supplies	00:03:00
	AMA – Ask Me Anything about System Hardware	00:07:00
Section 03: Device Ports and Peripherals
	Ports and Connectors	00:03:00
	General Use I/O Devices	00:03:00
	AMA – Ask Me Anything about I/O, Ports and Peripherals	00:07:00
Section 04: Data Storage and Sharing
	Basics of Binary	00:03:00
	Storage Technologies	00:04:00
	Mass Storage Variation	00:03:00
	AMA – Ask Me Anything about Data Storage and Sharing	00:07:00
Section 05: Understanding Operating Systems
	Operating System Functions	00:04:00
	Operating System Interfaces	00:05:00
	AMA – Ask Me Anything about Understanding OS’s	00:05:00
Section 06: Setting Up and Configuring a PC
	Preparing the Work Area	00:02:00
	Setting up a Desktop PC	00:01:00
	Completing PC Setup	00:04:00
	AMA – Ask Me Anything about Setting up and Configuring a PC	00:09:00
Section 07: Setting Up and Configuring a Mobile Device
	Personalizing a Tablet	00:08:00
	AMA – Ask Me Anything about Mobile Devices Part 1	00:07:00
	AMA – Ask Me Anything about Mobile Devices Part 2	00:07:00
Section 08: Managing Files
	File Management Tools	00:02:00
	File Manipulation	00:06:00
	Backups	00:03:00
	AMA – Ask Me Anything about Managing Files	00:08:00
Section 09: Using and Managing Application Software
	Walking Survey of Applications	00:03:00
	Managing Applications	00:03:00
	Applications and Extensions	00:04:00
	AMA – Ask Me Anything about Working with Applications	00:07:00
Section 10: Configuring Network and Internet Connectivity
	Wi-Fi Setup	00:06:00
	Going High Speed	00:03:00
	Setting Up and Sharing Printers	00:05:00
	AMA – Ask Me Anything about Networks and Internet Connectivity Part 1	00:07:00
	AMA – Ask Me Anything about Networks and Internet Connectivity Part 2	00:05:00
Section 11: IT Security Threat Mitigation
	Physical Security	00:05:00
	Dealing with Malware	00:03:00
	Password Management	00:03:00
	Clickworthy	00:03:00
	Perils of Public Internet	00:02:00
	AMA – Ask Me Anything about IT Threat Mitigation Part 1	00:07:00
	AMA – Ask Me Anything about IT Threat Mitigation Part 2	00:08:00
Section 12: Computer Maintenance and Management
	Power Management	00:02:00
	Cleaning and Maintaining Computers	00:02:00
	Trash it or Stash it?	00:02:00
	AMA – Ask Me Anything about Computer Maintenance and Management	00:11:00
Section 13: IT Troubleshooting
	Troubleshooting 101	00:03:00
	AMA – Ask Me Anything about Troubleshooting Computers Part 1	00:10:00
	AMA – Ask Me Anything about Troubleshooting Computers Part 2	00:11:00
Section 14: Understanding Databases
	Introduction to Databases	00:06:00
	Database Details	00:06:00
	AMA – Ask Me Anything about Databases	00:06:00
Section 15: Developing and Implementing Software
	Introduction to Programming	00:04:00
	Programming with a PBJ Sandwich	00:08:00
	AMA – Ask Me Anything about Databases	00:06:00
Mock Exam
	Mock Exam – Functional Skills IT Level 2	00:20:00
Final Exam
	Final Exam – Functional Skills IT Level 2	00:20:00