Facilitation Skills, Communication, Time Management

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21 STUDENTS

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It’s crucial for anyone who facilitates meetings to be able to influence a group to achieve its outcomes and resolve any conflicts professionally. This Facilitation Skills, Communication, Time Management Course is designed to provide a structured approach to facilitating meetings, ideal for project managers and those in senior-level management roles.

This Facilitation Skills, Communication, Time Management Course is an instructor-led course, designed to provide practical training on strategic planning facilitation. It covers the fundamental duties of a facilitator, from setting expectations to monitoring team progress and laying the groundwork for more effective meetings.

Taking inspiration from Tuckman and Jensen”s Model of Team Development, you will explore a range of professional techniques, as well as develop the fundamental skills to facilitate streamlined group processes, effective decision-making, and much more. 

Sneak Peek of The Facilitation Skills, Communication, Time Management Course

Who Should Take The Facilitation Skills, Communication, Time Management Course

This Professional Facilitation Skills, Communication, Time Management Online Course is for anyone who wishes to develop their skills and abilities, to effectively facilitate business meetings. This includes:

  • Project Managers
  • Team Leaders
  • Business Owners
  • Supervisors
  • Any professional who is responsible for organising meetings

Learning Outcomes

By the end of the Facilitation Skills, Communication, Time Management Course, learners will be able to:

Certification

Once you’ve successfully completed your Facilitation Skills, Communication, Time Management Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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Course Contents

In module one, we will start by learning the definition of facilitation and the role of a facilitator in business.

In module two, we will explore what it means to facilitate meetings and how facilitation plays an important role in the smooth running of a meeting.

On module four, we will learn the differences between process and content facilitation and how to facilitate great group processes.

In module four, we will take an in-depth look at the different ways we can lay the groundwork for more effective meetings.

In module five, we will look at two prominent figures in team development and how we can incorporate their theories for productive business meetings.

In module six, we will learn some techniques for building consensus to facilitate the decision-making process.

On module seven, we will explore the ways that a facilitator can guide a group towards reaching a conclusion and consensus decision.

In module eight, we will develop essential communication skills to be able to effectively manage meetings with difficult people.

In module nine, we will take a further look at meeting conflict and the ways of eliminating group dysfunction.

In module ten, we will explore the strategies used to help teams overcome challenges and the types of intervention used to solve conflicts.

In the final module, we will familiarise with a range of intervention techniques for fostering learning and increasing productivity in teams.

Course Curriculum

Module One: Getting Started
Facilitation Skills 00:01:00
Module Two: Understanding Facilitation
Understanding Facilitation 00:09:00
Understanding Facilitation Case Study 00:01:00
Module Three: Process vs. Content
Process vs. Content 00:06:00
Process vs. Content Case Study 00:01:00
Module Four: Laying the Groundwork
Laying the Groundwork 00:06:00
Laying the Groundwork Case Study 00:01:00
Module Five: Tuckman and Jensen"s Model of Team Development
Tuckman and Jensen”s Model of Team Development 00:07:00
Tuckman and Jensen”s Model of Team Development Case Study 00:01:00
Module Six: Building Consensus
Building Consensus 00:09:00
Building Consensus Case Study 00:01:00
Module Seven: Reaching a Decision Point
Reaching a Decision Point 00:04:00
Reaching a Decision Point Case Study 00:01:00
Module Eight: Dealing with Difficult People
Dealing with Difficult People 00:03:00
Dealing with Difficult People Case Study 00:01:00
Module Nine: Addressing Group Dysfunction
Addressing the Group Dysfunction 00:06:00
Addressing the Group Dysfunction Case Study 00:01:00
Module Ten: About Intervention
About Intervention 00:06:00
Intervention Techniques Case Study 00:01:00
Module Eleven: Intervention Techniques
Intervention Techniques 00:03:00
Intervention Techniques Case Study 00:01:00
Closing 00:01:00

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