Course Curriculum
| Module One: Getting Started | |||
| Facilitation Skills | 00:01:00 | ||
| Module Two: Understanding Facilitation | |||
| Understanding Facilitation | 00:09:00 | ||
| Understanding Facilitation Case Study | 00:01:00 | ||
| Module Three: Process vs. Content | |||
| Process vs. Content | 00:06:00 | ||
| Process vs. Content Case Study | 00:01:00 | ||
| Module Four: Laying the Groundwork | |||
| Laying the Groundwork | 00:06:00 | ||
| Laying the Groundwork Case Study | 00:01:00 | ||
| Module Five: Tuckman and Jensen"s Model of Team Development | |||
| Tuckman and Jensen”s Model of Team Development | 00:07:00 | ||
| Tuckman and Jensen”s Model of Team Development Case Study | 00:01:00 | ||
| Module Six: Building Consensus | |||
| Building Consensus | 00:09:00 | ||
| Building Consensus Case Study | 00:01:00 | ||
| Module Seven: Reaching a Decision Point | |||
| Reaching a Decision Point | 00:04:00 | ||
| Reaching a Decision Point Case Study | 00:01:00 | ||
| Module Eight: Dealing with Difficult People | |||
| Dealing with Difficult People | 00:03:00 | ||
| Dealing with Difficult People Case Study | 00:01:00 | ||
| Module Nine: Addressing Group Dysfunction | |||
| Addressing the Group Dysfunction | 00:06:00 | ||
| Addressing the Group Dysfunction Case Study | 00:01:00 | ||
| Module Ten: About Intervention | |||
| About Intervention | 00:06:00 | ||
| Intervention Techniques Case Study | 00:01:00 | ||
| Module Eleven: Intervention Techniques | |||
| Intervention Techniques | 00:03:00 | ||
| Intervention Techniques Case Study | 00:01:00 | ||
| Closing | 00:01:00 | ||
Course Ratings
Instructors
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Nice explanations
I learnt about monitoring team progress, successful meeting facilitation from the course. The theories are quite popular and the explanations made sense to me. Useful course.”
Learnt about useful models
I was familiar with Tuckman and Jensen’s Model before. The instructor presented the model with neat examples. I appreciate the effort you put into it. I would expect further improvement to the course in future.”
Essential for facilitating meetings
After taking the critical thinking and problem-solving course, I decided to work on my facilitation strategies. The course introduced me to some essential techniques that I plan to execute in future.