Decision Making and Problem-Solving skills for Managers

4.9 (18 REVIEWS)
4 STUDENTS

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Problem-solving and decision-making are rarely limited to boardrooms or sticky-note workshops. This course offers an in-depth exploration of the strategic attitude that every manager ought to have, regardless of whether they are overseeing teams, deadlines, or the odd office tea argument. 

Without the jargon or waffle, we examine how to use organised models, evaluate circumstances logically, and sort through the mess of uncertainty to arrive at logical decisions. 

This course on decision-making and problem-solving techniques for managers is designed to help you with risk-aware analysis, creative solution design, and critical thinking frameworks.

Studies show that diverse teams make decisions that yield 60% better results. Involving teams and seeking various viewpoints can lead to more innovative and effective solutions.
Companies that focus on long-term strategic thinking, which involves sound decision-making, show significantly better performance. McKinsey research indicates that such firms experience 47% higher average revenue growth and 36% higher earnings growth.

Group dynamics, crisis management, logical and intuitive decision-making models, and analytical methods like SWOT and cost-benefit analysis will all be covered. It’s perfect for managers who want to be recognised for more than just their spreadsheet colour coding because it’s full of insightful information presented in an approachable manner. We pledge to be fully online, CPD accredited, and flipchart-free.

Sneak Peek

Learning Outcomes:

  • Apply structured models to solve workplace problems with clarity
  • Evaluate decisions using cost-benefit and expected value analysis
  • Identify internal and external factors influencing decision outcomes
  • Distinguish between strategic, analytical, and intuitive decision styles
  • Facilitate effective group decisions through structured collaboration
  • Enhance decision quality with continuous improvement and reflection

Who is this Course For:

  • Managers seeking better decision making frameworks and models
  • Team leaders aiming to resolve conflicts through structured thinking
  • Supervisors involved in operational or strategic planning decisions
  • Business professionals responsible for analysing risk and uncertainty
  • Project managers juggling multiple options and unpredictable variables
  • Executives handling complex decisions under time pressure
  • HR professionals evaluating policies, benefits, and workforce planning
  • Entrepreneurs facing regular high-stakes decisions under uncertainty

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Decision Making and Problem-Solving skills for Managers, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Career Path & Average UK Salaries:

  • Operations Manager – £47,000 per year
  • Project Manager – £46,000 per year
  • Business Analyst – £44,000 per year
  • HR Manager – £42,000 per year
  • Risk Consultant – £50,000 per year
  • Strategic Planner – £48,000 per year

Course Curriculum

The detailed curriculum outline of our Decision Making and Problem-Solving skills for Managers is as follows:

  • Introduction to Problem Solving and Decision Making Creatively
  • Problem solving skills
  • Understanding decision making model
  • Rational decision making model
  • Bounded Rationality Model
  • Intuitive decision making model
  • Incremental decision model
  • Factors influencing decision making
  • External factors
  • Problem solving techniques
  • Analytical decision making
  • Elements of analytical decision making
  • Steps in analytical decision making
  • Benefits of analytical decision making
  • Decision trees
  • Steps in constructing decision trees
  • Expected value analysis
  • Cost benefit analysis and its components
  • Steps in conducting cost benefit analysis
  • SWOT analysis
  • Steps in conducting SWOT analysis
  • Application of SWOT analysis
  • Creative problem solving
  • Elements of creative problem solving
  • Steps in creative problem solving
  • Techniques for creative problem solving
  • Benefits of creative problem solving
  • Group decision making
  • Elements of group decision making
  • Steps in group decision making
  • Benefits of group decision making
  • Decision implementation and evaluation
  • Benefits of Group Decision Making
  • Risk management and decision making
  • Benefits of integrating risk management with decision making
  • Strategic decision making
  • Key components of strategic decision making
  • Factors influencing strategic decision making
  • Examples of strategic decision making
  • Key components of personal decision making
  • Factors influencing personal decision making
  • Examples of personal decision making
  • Crisis management
  • Crisis management process
  • Key principles of decision making in crisis management
  • Examples of decision making in crisis management
  • Case studies and real world application
  • Benefits of the case studies and real world application in decision making
  • Reflection and continuous improvement
  • Benefits of reflection and continuous improvement in decision making

Course Curriculum

Decision Making and Problem-Solving skills for Managers
Introduction to Problem Solving and Decision Making Creatively 00:02:00
Problem solving skills 00:11:00
Understanding decision making model 00:02:00
Rational decision making model 00:01:00
Bounded Rationality Model 00:01:00
Intuitive decision making model 00:01:00
Incremental decision model 00:02:00
Factors influencing decision making 00:04:00
External factors 00:04:00
Problem solving techniques 00:23:00
Analytical decision making 00:01:00
Elements of analytical decision making 00:03:00
Steps in analytical decision making 00:05:00
Benefits of analytical decision making 00:03:00
Decision trees 00:03:00
Steps in constructing decision trees 00:04:00
Expected value analysis 00:03:00
Cost benefit analysis and its components 00:03:00
Steps in conducting cost benefit analysis 00:06:00
SWOT analysis 00:04:00
Steps in conducting SWOT analysis 00:04:00
Application of SWOT analysis 00:02:00
Creative problem solving 00:01:00
Elements of creative problem solving 00:03:00
Steps in creative problem solving 00:03:00
Techniques for creative problem solving 00:02:00
Benefits of creative problem solving 00:05:00
Group decision making 00:02:00
Elements of group decision making 00:03:00
Steps in group decision making 00:06:00
Benefits of group decision making 00:02:00
Decision implementation and evaluation 00:07:00
Benefits of Group Decision Making 00:03:00
Risk management and decision making 00:04:00
Benefits of integrating risk management with decision making 00:04:00
Strategic decision making 00:03:00
Key components of strategic decision making 00:02:00
Factors influencing strategic decision making 00:03:00
Examples of strategic decision making 00:03:00
Key components of personal decision making 00:04:00
Factors influencing personal decision making 00:03:00
Examples of personal decision making 00:03:00
Crisis management 00:02:00
Crisis management process 00:03:00
Key principles of decision making in crisis management 00:02:00
Examples of decision making in crisis management 00:03:00
Case studies and real world application 00:10:00
Benefits of the case studies and real world application in decision making 00:03:00
Reflection and continuous improvement 00:04:00
Benefits of reflection and continuous improvement in decision making 00:02:00
Decision Making and Problem-Solving skills for Managers
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