Communication Skills Training

Name: Communication Skills Training
Price: 25 GBP
Rating: 5 (3 reviews)

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Curriculum

This Communication Skills Course is a professional development training course, designed to teach learners across all sectors and industries the art of effective business communication.

In this Communication Skills Training Course, you will learn some advanced communication skills, covering all areas of communication, from body language to business writing. Through specialist training, you will learn how to deliver powerful work presentations, build strong relationships with colleagues, craft professional business emails, and much more.

By the end of this comprehensive Communication Skills Online Training Course, you will have gained valuable transferable skills that can be applied in all areas of life and will have the practical knowledge to communicate your ideas effectively, in the boardroom and beyond.

Key Features

Skill Value in United Kingdom in 2023
£16,240 Average Salary, Up to £28,600/yr for this skill according to top UK career sites.

“Communication works best when we combine clarity with humanity. That means speaking simply, with authenticity and empathy. This can be taught and learned—it's a skill, not just an innate trait.”

— Sheryl Sandberg, Former COO of Meta.

Sneak Peek of Communication Skills Course

Learning Outcomes

By the end of the Communication Skills Training Course, learners will be able to:

Understand the key to effective business communication
Use their body language to communicate more effectively
Deliver presentations with confidence and clarity
Craft professional business emails
Communicate static & dynamic information effectively
Develop solid and positive working relationships

Who Should Take The Communication Skills Course

This comprehensive Communication Skills Course applies to professionals across all industries and sectors, in particular:

Accreditation

All of our courses, including this Communication Skills Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you’ve successfully completed your Communication Skills Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

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Recommended renewal: 3 years.
Our certifications have no expiry dates, but we recommend renewing them to stay up to date with industry best practices.

Course Modules

Module One: Business Communication

In module one, we will explore the key to effective business communication and the different types of business communication.

Module Two: Verbal and Non-verbal Communication

In module three, we will take an in-depth look at the differences between verbal and non-verbal communication, and how they are used in a business environment.

Module Three: Written Communication

In module three, we will develop our business writing skills by exploring professional techniques and strategies.

Module Four: Electronic Communication

In module four, we will learn the etiquette for crafting business emails and will take an in-depth look at the guidelines for writing electronic content.

Module Five: Communicating with Graphics

In module five, we will master the art of graphic communication, using visual materials to convey messages and ideas.

Module Six: Effectively Working for Your Boss

In module six, we will explore some tips and techniques for communicating effectively with your boss and building a strong working relationship with them.

Course Reviews

Excellent

4.8 Average 523+ Reviews

Reviews

Thank you Training Express for the amazing service. Got my certificate in time. Very helpful indeed. Best Wishes

FAQs About Communication Skills Training

What is the Communication Skills Training course?

The Communication Skills Training course is an online, self-paced programme designed to improve verbal, non-verbal, and written communication in the workplace. It focuses on building confidence, improving listening skills, and communicating clearly and professionally in different work situations. This course is suitable for anyone looking to improve day-to-day workplace communication.

Who should take the Communication Skills Training course?

This course is ideal for business managers, customer service representatives, retail assistants, HR professionals, and receptionists, secretaries, and PAs. It is also suitable for anyone who regularly communicates with customers, colleagues, or clients and wants to improve their professional communication skills.

How long does the Communication Skills Training course take to complete?

The total course duration is 1 hour and 46 minutes. As the course is online and self-paced, you can complete it at a time that suits you and study at your own speed without pressure.

What communication skills will I learn in this course?

You will learn how to communicate clearly, listen effectively, and respond appropriately in workplace situations. The course covers verbal and non-verbal communication, building rapport, handling difficult conversations, and improving confidence when speaking with others.

Do I receive a certificate after completing the Communication Skills Training course?

Yes. After successfully completing the course and assessment, you will receive a CPD-accredited Communication Skills Training certificate. This certificate can be used as evidence of professional development and workplace training.

Course Curriculum

Module 01: Business Communication
	Identifying Basic Communication Techniques	00:09:00
	Formal and Informal Communication	00:02:00
Module 02: Verbal and Non-verbal Communication
	Describing Verbal and Non-verbal Communication	00:04:00
	Understanding Body Language	00:05:00
	Making Effective Presentations	00:10:00
	Fundamentals of Productive Meetings	00:08:00
Module 03: Written Communication
	Written Communication	00:13:00
Module 04: Electronic Communication
	Electronic Communication	00:19:00
Module 05: Communicating with Graphics
	Creating Graphics for Business Communication	00:04:00
	Communicating Static Information	00:03:00
	Communicating Dynamic Information	00:03:00
Module 06: Effectively Working for Your Boss
	Representing Your Boss	00:06:00
	Communicating Your Boss’s Decisions	00:03:00
	Supporting Your Boss and Colleagues	00:04:00
	Building a Partnership with Your Boss	00:13:00