Claude AI Masterclass Course: From Beginner to Advanced

Get familiar with Claude, its main features and how it differs from traditional search engines and other AI assistants. You’ll learn how to create an account, understand free and paid options, choose available models and navigate the interface. This gives you the confidence to start and manage conversations.

Find out how Claude processes instructions, uses conversation history and handles complex questions. You’ll examine context windows, reasoning and common limitations, including hallucinations and factual mistakes. Understanding these helps you recognise when Claude needs more information and when an answer requires checking.

A useful result starts with a clear prompt. You’ll practise setting objectives, providing context, controlling tone and specifying output formats. The module also covers role prompting, few-shot examples, XML-style tags and prompt chaining, with a practical exercise to improve weak instructions.

Learn how to use Claude with PDFs, Word documents, spreadsheets, presentations and supported images. You’ll practise locating facts, summarising lengthy files, comparing information and identifying patterns. The module also covers turning uploaded material into clearer reports, summaries and other useful documents.

Claude Projects helps keep related conversations, instructions and reference documents together. You’ll learn how to create Projects, organise knowledge bases and maintain consistent instructions across tasks. The module also explains knowledge retrieval and its limitations, with a practical marketing assistant project.

Turn instructions into something you can work with. This module introduces Claude Artifacts for creating documents, presentations, diagrams, visualisations, simple websites and interactive tools. You’ll also practise editing, refining and sharing supported outputs through a project that develops an idea into a working result.

Learn when Claude’s existing knowledge is enough and when current information is needed. You’ll explore web search, URLs, citations and source verification before moving into deeper research workflows. A practical project focuses on researching the UK online training market and organising findings into a useful report.

See how Claude can assist with tasks you already recognise. The lessons cover emails, reports, proposals, SWOT analysis, meeting notes, action points, project plans and checklists. You’ll also examine learning applications such as study plans, quizzes and flashcards, while keeping responsibility for the final outputs.

Explore how Claude uses conversation history, memory and personalisation to support ongoing work. You’ll learn how to find previous conversations, review remembered information and manage or delete stored details. The module also explains when memory is useful and when privacy considerations make it less appropriate.

Learn how connectors can bring information from supported applications into Claude’s workflows. The module introduces Google Workspace, Microsoft 365 and third-party services, alongside practical considerations around permissions, business data and security. You’ll see why checking what a connected application can access matters.

Explore more advanced ways to organise Claude’s work. You’ll compare Skills, plugins, Projects and connectors, then look at pre-built and custom Skills. The module introduces multi-step agentic workflows and explains why reviewing actions, managing permissions and human approval are important.

Finish with the safeguards that matter when using AI professionally. You’ll examine hallucinations, fact-checking, bias, personal information, confidential business data and copyright. The module also covers reviewing autonomous actions and recognising situations where human judgement must take priority over an AI-generated recommendation.