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The Care Certificate Diploma level 2 is designed to help learners develop essential knowledge and skills required for working in health and social care settings. The course introduces key care standards, workplace responsibilities, and the principles needed to provide safe and respectful support.
Throughout this course, learners will explore important areas including duty of care, communication, safeguarding, equality and diversity, person-centred care, health and safety, infection control, and handling information. These topics support learners in understanding the expectations of care workers and the standards required within care environments.
This Care Certificate Diploma Level 2 course is suitable for individuals who want to begin a career in health and social care, improve their care knowledge, or prepare for responsibilities in roles such as care worker, healthcare assistant, and support worker.
Key Features
The Quality Licence Scheme QLS Endorsed
Free QLS Endorsed Certificate and Transcript
Free CPD Accredited Certificate (PDF + Hardcopy)
Fully Online and Self-paced Learning
UK and Worldwide Recognised Certification
24/7 Tutor Support
Free AI Assistant
Sneak Peek
What Will You Learn?
The Care Certificate Diploma Level 2 covers essential knowledge required to understand safe and effective care practices. Throughout the course, learners will learn about:
Roles and responsibilities within health and social care
Personal development and professional improvement
Duty of care and workplace responsibilities
Equality, diversity, and inclusion in care
Person-centred approaches to supporting individuals
Effective communication in care settings
Privacy, dignity, and respectful care
Fluids and nutrition support
Mental health, dementia, and learning disabilities awareness
Safeguarding adults and children
Basic life support principles
Health and safety responsibilities
Handling information securely
Infection prevention and control
By completing this course, learners will develop a stronger understanding of the knowledge and standards required for working in care environments.
Certificates Included
As part of this course, learners receive recognised certificates that provide evidence of their achievement and commitment to continued learning.
QLS Endorsed Certificate
Learners will receive a Quality Licence Scheme (QLS) Endorsed Certificate after successfully completing the course. This certificate recognises the learner’s achievement and provides evidence of completing a structured learning programme.
QLS Transcript
A QLS Transcript is included to provide a record of the topics and areas covered during the course. It helps learners showcase their learning journey and the knowledge gained throughout their training.
CPD Accredited Certificate (PDF)
Learners will receive a CPD Accredited Certificate in PDF format, recognising their commitment to continuous professional development and improving their knowledge within the health and social care sector.
CPD Hardcopy Certificate
A hardcopy CPD certificate is also included, allowing learners to keep a physical record of their completed training and professional development.
Why Choose a QLS Endorsed Course?
A Quality Licence Scheme (QLS) Endorsed Course provides learners with additional recognition for completing a quality-assured learning programme. The Quality Licence Scheme is part of the Skills and Education Group and supports education providers in maintaining quality standards across learning programmes.
QLS endorsement helps learners identify structured courses that are designed with quality learning principles in mind. It provides recognition of achievement and allows learners to demonstrate their commitment to developing knowledge and skills within their chosen area.
Benefits of a QLS Certificate
A QLS Certificate can support learners by providing documented evidence of their completed learning and achievements. It demonstrates commitment to personal development and can help learners showcase their knowledge when progressing in education or career opportunities.
Why Care Certificate Diploma ??
The Care Certificate provides a foundation of essential knowledge and skills for individuals beginning their journey in health and social care. It helps learners understand the standards, responsibilities, and workplace practices required to provide safe, respectful, and person-centred support.
Studying Care Certificate Diploma helps learners develop awareness of important areas such as safeguarding, communication, equality, infection control, health and safety, and supporting individual needs. These skills are valuable for anyone working with people who require care and assistance.
The Care Certificate Diploma Level 2 can support learners who want to build confidence, improve their understanding of care standards, and prepare for opportunities in healthcare and social care environments.
Certification
After successfully completing QLS certified Care Certificate Diploma Level 2 course, learners will be able to order an endorsed certificate as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. Additionally, you can have endorsed certificates delivered to your home via post for just £109.
Also, once you’ve successfully completed your course, you will immediately be sent a CPD Accredited FREE Digital Certificate. You can have your FREE printed CPD Accredited Certificate delivered by post (shipping cost £5.99).
Endorsement
The Quality Licence Scheme has endorsed this Care Certificate Diploma Level 2 course for its excellent non-regulated provision and training programs. However, it is not an accredited qualification and is not regulated by Ofqual. If you require further recognition, such as progression into higher education, your training provider can offer advice. You may also refer to the Learner FAQs on the Quality Licence Scheme website for more information.
Accreditation
All of our courses, including this Care Certificate Diploma Level 2 is fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
CPD Accredited
All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
QLS Endorsed
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
Association of Healthcare Trainers
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education.
RoSPA Membership
RoSPA Membership recognises commitment to health and safety excellence, offering guidance, resources, and credibility to organisations.
British Safety Council
A British Safety Council Member demonstrates commitment to high health, safety, and wellbeing standards, promoting best practices across industries.
Who Is This Course For?
The Care Certificate Diploma Level 2 is suitable for individuals who want to develop essential knowledge for working in care settings and supporting others effectively. This course is ideal for:
Individuals starting a career in health and social care
Aspiring care workers and healthcare assistants
Support workers developing their care knowledge
Individuals preparing for roles involving patient or service user support
Learners interested in safeguarding and person-centred care
Anyone wanting to improve their understanding of care standards and responsibilities
Course Curriculum
This standard introduces learners to the responsibilities and expectations of working in health and social care. Learners will develop awareness of professional duties, workplace values, and the importance of providing quality support.
This standard focuses on the importance of continuous improvement and professional development. Learners will understand how reflection, feedback, and learning opportunities can help improve their performance in care roles.
This standard explains the meaning of duty of care and its importance in health and social care settings. Learners will understand how to act responsibly, protect individuals, and maintain safe standards of support.
This standard explores the importance of respecting individual differences and promoting inclusive care. Learners will develop awareness of equality, diversity, and how to support people fairly and respectfully.
This standard introduces the principles of person-centred care. Learners will understand the importance of respecting individual choices, preferences, needs, and independence when providing support.
This standard focuses on effective communication within care environments. Learners will develop awareness of different communication methods and how clear communication supports positive relationships and better care outcomes.
This standard covers the importance of maintaining privacy, dignity, and respect when supporting individuals. Learners will understand how to provide care while protecting personal choices and individual rights.
This standard introduces the importance of supporting individuals with their nutrition and hydration needs. Learners will develop awareness of healthy practices and the role of care workers in promoting wellbeing.
This standard explores awareness of mental health conditions, dementia, and learning disabilities. Learners will understand the importance of providing appropriate support and promoting independence and inclusion.
This standard focuses on protecting vulnerable adults from harm, abuse, or neglect. Learners will develop awareness of safeguarding responsibilities and the importance of following correct procedures.
This standard introduces safeguarding responsibilities when supporting children and young people. Learners will understand the importance of recognising concerns and following appropriate safeguarding practices.
This standard introduces the principles of basic life support and emergency response. Learners will develop awareness of how to respond appropriately during emergency situations.
This standard covers essential health and safety responsibilities within care settings. Learners will understand workplace safety practices and the importance of maintaining safe environments.
This standard focuses on the importance of managing information correctly within health and social care. Learners will develop awareness of confidentiality, secure record handling, and responsible information sharing.
This standard introduces infection prevention and control practices used in care environments. Learners will understand the importance of hygiene procedures and reducing the spread of infections.
Reviews
FAQs
The Certificate in Care Certificate Preparation Level 2 is a course designed to help learners develop essential knowledge of care standards, workplace responsibilities, safeguarding, and safe care practices.
This course is suitable for individuals interested in health and social care, including aspiring care workers, healthcare assistants, support workers, and those preparing to enter care roles.
Learners will study key care topics including duty of care, communication, safeguarding, equality and diversity, person-centred care, health and safety, infection control, and handling information.
Yes, this course is suitable for individuals who want to develop their understanding of care practices and gain essential knowledge before starting or progressing within health and social care roles.
Learners can develop skills in communication, safeguarding awareness, person-centred support, workplace safety, confidentiality, infection control, and professional care practices.
After successfully completing the course, learners will receive a QLS Endorsed Certificate, QLS Transcript, CPD Accredited Certificate PDF, and CPD Hardcopy Certificate as recognition of their achievement.
A Quality Licence Scheme (QLS) Endorsed Certificate recognises completed learning and provides evidence of achievement through a structured and quality-focused training programme.
This course can help learners develop essential knowledge for roles in health and social care, including care worker, healthcare assistant, and support worker positions.
The Care Certificate helps individuals understand the essential standards and responsibilities required when working in health and social care environments.
Studying this course can help learners build confidence, develop essential care knowledge, and prepare for opportunities within the health and social care sector.
Course Curriculum
| Standard 01: Understand Your Role | |||
| The Duties and Responsibilities of a Care Worker | 00:14:00 | ||
| Employment Rights and Responsibilities | 00:16:00 | ||
| Aims, objectives and values of the service | 00:14:00 | ||
| Responsibilities to the Individuals | 00:13:00 | ||
| Different Working Relationships in Care Settings | 00:14:00 | ||
| The Importance of Partnership Working | 00:16:00 | ||
| Standard 02: Your personal development | |||
| Identify Sources of Support for Own Learning and Development | 00:16:00 | ||
| Skills That Healthcare Professionals Need | 00:17:00 | ||
| Standard 03: Duty of Care | |||
| What Is Duty of Care | 00:16:00 | ||
| Dilemmas That may Arise Between the Duty of Care and an Individual’s Right | 00:15:00 | ||
| Procedures for Responding to Complaints | 00:15:00 | ||
| Recognising Adverse Events, Incidents, Errors and Near Misses | 00:15:00 | ||
| Factors and Difficult Situations That may Cause Confrontation | 00:13:00 | ||
| Standard 04: Equality and Diversity | |||
| Understanding Diversity | 00:14:00 | ||
| Discrimination that can be Deliberately or Unintentional | 00:16:00 | ||
| legislation and Codes of Practice Relating to Equality | 00:15:00 | ||
| Respecting individuals’ beliefs, culture, values and preferences | 00:14:00 | ||
| Sources of Information for Diversity, Equality, and Inclusion | 00:15:00 | ||
| Standard 05: Work in a Person Centred Way | |||
| Putting Person-Centred Values into Practice | 00:16:00 | ||
| The Importance of Finding out the History, Preferences, Wishes and Needs | 00:13:00 | ||
| Environmental Factors that may cause Discomfort or Distress | 00:14:00 | ||
| Raising concerns directly with the individual concerned | 00:15:00 | ||
| Caregiving is more than just monitoring medicines and driving to doctor | 00:15:00 | ||
| Ensuring the comfort of individuals where they have restricted movement | 00:16:00 | ||
| Promoting person centred values | 00:13:00 | ||
| Recognising the signs of pain or discomfort | 00:14:00 | ||
| Standard 06: Communication | |||
| Different Ways that People Communicate | 00:12:00 | ||
| Why it is important to observe and be receptive to an individual | 00:12:00 | ||
| Establishing an Individual’s Communication and Language Needs, Wishe | 00:14:00 | ||
| Barriers to Effective Communication | 00:15:00 | ||
| How to Check whether the Health Care Support Worker and Adult Social Care | 00:13:00 | ||
| What Is Confidentiality | 00:13:00 | ||
| The Use of Appropriate Verbal and Non-Verbal Communication | 00:16:00 | ||
| Communication Aids | 00:16:00 | ||
| Standard 07: Privacy and dignity | |||
| What is meant by privacy and dignity | 00:15:00 | ||
| Maintaining the Privacy of the Individual | 00:14:00 | ||
| Ways of Helping Individuals to Make Informed Choices | 00:14:00 | ||
| How Valuing People Contributes to Active Participation | 00:12:00 | ||
| Supporting the Active Participation of Individuals in Their Care | 00:16:00 | ||
| Standard 08: Fluids and nutrition | |||
| The Importance of Food Safety, Including Hygiene, in the Preparation and Handling of Food | 00:16:00 | ||
| Ensuring That Drinks Are Within Reach of Those That Have Restorations on Their Movement | 00:15:00 | ||
| Ensuring That Any Nutritional Products Are Within Reach of Those That Have Restrictions on Their Movement | 00:14:00 | ||
| Standard 09: Mental Health, Dementia and Learning Disabilities | |||
| How Someone May Feel if They Have Mental Health Conditions | 00:17:00 | ||
| How Conditions Influence a Person | 00:17:00 | ||
| How Positive Attitudes Towards Those With Mental Health Conditions | 00:16:00 | ||
| Adjustments which may be Necessary in Care Delivery | 00:16:00 | ||
| Importance of Early Detection of Mental Health Needs | 00:19:00 | ||
| Requirements of Legislation and Policies | 00:15:00 | ||
| Effect of Listed Legislation and Policies | 00:18:00 | ||
| Capacity | 00:17:00 | ||
| Standard 10: Safeguarding Adults | |||
| Safeguarding Adults | 00:17:00 | ||
| Types of Abuse | 00:15:00 | ||
| Defining Harm | 00:16:00 | ||
| Indicators of Abuse | 00:17:00 | ||
| Factors Which have Featured in Adult Abuse and Neglect | 00:14:00 | ||
| How Care Environments can Promote and Undermine People’s Dignity and Rights | 00:18:00 | ||
| Reducing the Likelihood of Abuse with Risk Enablement and Management | 00:19:00 | ||
| Standard 11: Safeguarding Children | |||
| Safeguarding Children at Level 1 | 00:11:00 | ||
| Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused | 00:14:00 | ||
| Appropriate Actions to take When Abuse is Suspected | 00:15:00 | ||
| Legislation, Local and National Policies and Procedures Related to Safeguarding | 00:15:00 | ||
| The Importance of Sharing Information with the Relevant Agencies | 00:16:00 | ||
| Standard 12: Basic life support | |||
| Basic Life Support (BLS) | 00:14:00 | ||
| Standard 13: Health and Safety | |||
| Legislation Relating to General Health and Safety in a Health or Social Care | 00:16:00 | ||
| Health and Safety Policies and Procedures | 00:18:00 | ||
| How to Access Additional Support and Information Relating to Health and Safety | 00:15:00 | ||
| The Importance of Risk Assessment for Health and Safety Standards | 00:16:00 | ||
| Legislation Relating to Moving and Assisting | 00:17:00 | ||
| Procedures to Follow When Accidents or Illness Occur | 00:17:00 | ||
| Agreed Ways of Working in Relation to Medication | 00:15:00 | ||
| Hazardous Substances in the Workplace | 00:17:00 | ||
| Prevent Fires from Starting or Spreading | 00:19:00 | ||
| Protecting Security | 00:18:00 | ||
| Identifying Common Signs of Stress in a Work Setting | 00:17:00 | ||
| Standard 14: Handling information | |||
| Agreed Ways of Working regarding the Recording, | 00:15:00 | ||
| Importance to Have Secure Systems for Recording, Storing and Sharing Information | 00:13:00 | ||
| How to Keep Records That Are Up to Date, Complete, Accurate and Legible | 00:13:00 | ||
| Standard 15: Infection control | |||
| The Main Ways an Infection Can Get into the Body | 00:18:00 | ||
| Effective Hand Hygiene | 00:17:00 | ||
| Risk to the individuals | 00:15:00 | ||
| Common Types of Personal Protective Clothing, Equipment and Procedures | 00:16:00 | ||
| Assignment | |||
| Assignment – Care Certificate Diploma Level 2 | 5 days, 9 hours | ||
| Get Your QLS Endorsed Certificate | |||
| Get Your Certificate | 00:00:00 | ||
| Trust Pilot Review | |||
| Share Your Feedback | 00:00:00 | ||
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- Original price was: £425.00.£119.00Current price is: £119.00. ex Vat
- 1 year
- Level 2
- Course Certificate
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