Name: Business Etiquette skills for Managers
Price: 20 GBP
Rating: 4.9 (18 reviews)

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Curriculum

In the professional sphere, first impressions are more than just important—they’re influential. Business Etiquette Skills for Managers is a tailored course designed to help managers navigate the nuanced expectations of modern professional conduct. From email etiquette to executive presence, this course polishes the finer points of management behaviour that quietly shape how credibility, trust, and influence are built in any organisation.

This training takes a manager’s daily interactions—meetings, emails, networking events, social occasions, digital exchanges—and provides a roadmap to handle each with assurance and diplomacy. Whether you’re leading a team, engaging with stakeholders, or representing your company abroad, these lessons will ensure your professionalism remains sharp, respectful, and always on-brand.

Whether it’s your tone in a meeting, your outfit on a video call, or your response to an awkward dinner conversation with a client, these things are noticed. And they matter. Business etiquette doesn’t just keep the wheels of professionalism turning—it ensures you don’t accidentally hit the brakes with a misstep. For managers, these skills form the unspoken language of leadership—quiet, polished, and unmistakably effective.

Sneak Peek

Learning Outcomes

Demonstrate key etiquette in digital and face-to-face interactions
Build a professional image that reflects leadership credibility
Communicate clearly using effective verbal and nonverbal techniques
Apply appropriate business conduct in cross-cultural scenarios
Maintain composure during conflict or high-pressure situations
Represent your company with professionalism when travelling for business

Who is this Course For

Managers aiming to enhance their leadership presence
Team leads handling client-facing responsibilities
HR professionals improving workplace conduct guidelines
Department heads hosting internal and external meetings
Executives refining digital communication etiquette
Managers involved in international business relations
Professionals attending conferences or networking events
Anyone responsible for maintaining professional relationships

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Business Etiquette skills for Managers, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Career Path

Operations Manager – £47,000 average salary in the UK
HR Manager – £45,000 average salary in the UK
Project Manager – £50,000 average salary in the UK
Business Development Manager – £48,000 average salary in the UK
Executive Assistant to C-suite – £41,000 average salary in the UK
Client Relationship Manager – £44,000 average salary in the UK

Course Curriculum

The detailed curriculum outline of our Business Etiquette skills for Managers is as follows:

Business Etiquette skills for Managers

Module 1: Introduction to business etiquette for managers
Module 2: Understanding the importance of business etiquette
Module 3: Role of business etiquette in leadership and management
Module 4: Key components of professional conduct
Module 5: Professional image and personal branding
Module 6: Building a professional image
Module 7: Personal branding for managers
Module 8: Online presence and digital etiquette
Module 9: Effective communication skills
Module 10: Verbal and nonverbal communication
Module 11: Active listening and empathetic communication
Module 12: Professional email and phone etiquette
Module 13: Business meeting etiquette
Module 14: Preparing for business meeting
Module 15: Conducting meetings effectively
Module 16: Meeting etiquette do’s and don’ts
Module 17: Networking and relationship building
Module 18: Networking strategies for managers
Module 19: Building professional relationship
Module 20: Networking events and follow up
Module 21: Business dining and social events
Module 22: Dining etiquette for business settings
Module 23: Hosting and attending business dinner
Module 24: Navigating social events with professionalism
Module 25: Professional presence and body language
Module 26: Executive presence and confidence
Module 27: Body language and nonverbal cues
Module 28: Managing nervousness and anxiety
Module 29: Cross cultural etiquette
Module 30: Understanding cultural differences in business
Module 31: Cultural sensitivity and respect
Module 32: Adapting to cross cultural environments
Module 33: Managing professional conflicts
Module 34: Handling conflicts with professionalism
Module 35: Conflict resolution strategies
Module 36: Maintaining composure in challenging situations
Module 37: Dress code and appearance
Module 38: Dress code guidelines for managers
Module 39: Professional attire and grooming standards
Module 40: Dressing for different business environments
Module 41: Business travel etiquette
Module 42: Etiquette tips for business travel
Module 43: Managing travel logistics with professionalism
Module 44: Representing the company while traveling
Module 45: Business etiquette in the digital age
Module 46: Virtual meeting etiquette
Module 47: Email and messaging etiquette
Module 48: Social media etiquette for professionals

Course Curriculum

Business Etiquette skills for Managers
	Module 1: Introduction to business etiquette for managers	00:03:00
	Module 2: Understanding the importance of business etiquette	00:04:00
	Module 3: Role of business etiquette in leadership and management	00:03:00
	Module 4: Key components of professional conduct	00:03:00
	Module 5: Professional image and personal branding	00:04:00
	Module 6: Building a professional image	00:05:00
	Module 7: Personal branding for managers	00:05:00
	Module 8: Online presence and digital etiquette	00:02:00
	Module 9: Effective communication skills	00:04:00
	Module 10: Verbal and nonverbal communication	00:05:00
	Module 11: Active listening and empathetic communication	00:03:00
	Module 12: Professional email and phone etiquette	00:04:00
	Module 13: Business meeting etiquette	00:03:00
	Module 14: Preparing for business meeting	00:03:00
	Module 15: Conducting meetings effectively	00:03:00
	Module 16: Meeting etiquette do’s and don’ts	00:07:00
	Module 17: Networking and relationship building	00:03:00
	Module 18: Networking strategies for managers	00:02:00
	Module 19: Building professional relationship	00:03:00
	Module 20: Networking events and follow up	00:03:00
	Module 21: Business dining and social events	00:03:00
	Module 22: Dining etiquette for business settings	00:04:00
	Module 23: Hosting and attending business dinner	00:03:00
	Module 24: Navigating social events with professionalism	00:05:00
	Module 25: Professional presence and body language	00:04:00
	Module 26: Executive presence and confidence	00:06:00
	Module 27: Body language and nonverbal cues	00:02:00
	Module 28: Managing nervousness and anxiety	00:02:00
	Module 29: Cross cultural etiquette	00:03:00
	Module 30: Understanding cultural differences in business	00:03:00
	Module 31: Cultural sensitivity and respect	00:02:00
	Module 32: Adapting to cross cultural environments	00:03:00
	Module 33: Managing professional conflicts	00:04:00
	Module 34: Handling conflicts with professionalism	00:04:00
	Module 35: Conflict resolution strategies	00:04:00
	Module 36: Maintaining composure in challenging situations	00:02:00
	Module 37: Dress code and appearance	00:02:00
	Module 38: Dress code guidelines for managers	00:05:00
	Module 39: Professional attire and grooming standards	00:02:00
	Module 40: Dressing for different business environments	00:03:00
	Module 41: Business travel etiquette	00:04:00
	Module 42: Etiquette tips for business travel	00:04:00
	Module 43: Managing travel logistics with professionalism	00:03:00
	Module 44: Representing the company while traveling	00:05:00
	Module 45: Business etiquette in the digital age	00:03:00
	Module 46: Virtual meeting etiquette	00:06:00
	Module 47: Email and messaging etiquette	00:04:00
	Module 48: Social media etiquette for professionals	00:04:00