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This Business Etiquette and Professionalism Training Course is designed to teach business owners, managers, PAs, and other professionals who work in a business or corporate environment, the art of good business etiquette. Learn the principles of effective business communication from the experts, in this online masterclass.
This comprehensive Business Etiquette and Professionalism Course provides practical training in all areas of workplace professionalism, including the rules of etiquette, tips for organising meeting and instructions on how to craft the perfect business email. You will also get step-by-step guidance on how to conduct business over the phone and electronically.
Also included in the Business Etiquette and Professionalism Training Course is instructor-led training on how to prepare for a job interview and tips and tricks on how to conduct yourself professionally during and after the interview process.
- Accredited, quality CPD training
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Course material developed by qualified professionals
- Self-paced learning accessible via laptop, tablet and smartphone
- 24/7 Learning assistance and tutor support
- Discounts on bulk purchases
Sneak Peek of The Business Etiquette and Professionalism Training Course
Who Should Take The Business Etiquette and Professionalism Training Course
This Business Etiquette and Professionalism Training Course is ideal for aspiring business professionals and those who work in a corporate environment. It is also suitable for aspiring professionals who are preparing for an upcoming job interview. The practical training provided applies to learners from all industries and sectors, including:
- Business owners
- Receptionists, secretaries & PAs
- Entrepreneurs
- HR professionals
- Customer service executives
- Those in managerial or supervisory roles
Learning Outcomes
By the end of the Business Etiquette and Professionalism Training Course, learners will be able to:
- Greet clients in a professional and respectful manner
- Ace any job interview with confidence
- Manage conferences and meetings efficiently
- Deliver excellent customer service over the phone
- Maintain strong working relationships
- Demonstrate an understanding of business communication
Certification
Once you’ve successfully completed your Business Etiquette and Professionalism Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Course Contents
In module one, we will explore the fundamental principles of business etiquette and professionalism.
In module two, we will take a look at interview prep techniques and best practice, with tips and advice from the experts.
In module three, we will take a look at the stages of planning a business meeting and business meeting etiquette.
In module four, we will learn the key principles of email etiquette and the guidelines for crafting the perfect business email.
In this final module, we will explore the term ‘multicultural etiquette’, what it means, and how to create an inclusive environment for all in the workplace.
Course Curriculum
| Module One: Principles of Professional Behavior | |||
| Five Steps to Dealing with Diversity | 00:13:00 | ||
| What is Etiquette? | 00:05:00 | ||
| Always Be Your Best | 00:12:00 | ||
| Module Two: Interview Etiquette | |||
| Types of Interviews | 00:07:00 | ||
| Planning for the Interview | 00:07:00 | ||
| During the Interview | 00:13:00 | ||
| Module Three: Planning and Attending Business Meetings | |||
| Types of Meetings | 00:06:00 | ||
| Planning Conference Call Meetings | 00:10:00 | ||
| Meal Meetings | 00:09:00 | ||
| Module Four: Electronic Etiquette | |||
| Voicemail | 00:08:00 | ||
| Instant Messaging | 00:09:00 | ||
| Module 5: Multicultural Etiquette | |||
| Always Be Your Best When Meeting and Greeting | 00:06:00 | ||
Course Ratings
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- PRIVATE
- 1 year
- Level 2
- Course Certificate
- 1 hour, 45 minutes
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I am on a skill hunting mission. Since my college is about to finish, I am trying to gain as much as possible new skills to get prepared for the next journey of life. As a part of this, I dropped by Training Express and this course drew my attention first. It was my first experience with Training Express and it was quite pleasant. Learnt a lot of new things and got a certificate for free! It’s a must to have skill for enthusiastic learners. Would like to recommend for them.
I must thank myself that I took the right decision of taking this course. Gaining a new skill is always pleasant and a free accredited certificate is definitely a bonus. Would like to take more courses in future.
As a customer support officer, I have to deal with many people every day. Took this course to improve my skills to be more efficient in customer handling. Enjoyed the learning a lot. Thanks for such an outstanding course.
Quality course at the best affordable price. Enjoyed the whole journey with Training Express. Recommended
I’ll give 10/10 for the course materials and 12/10 for their good service and providing the certificate for free. Hope for coming back to them again in future.