Level 4 Diploma in Health and Social Care

This module gives a clear overview of the health and social care sector. It explains the purpose of care services, different care settings, and the values that guide good practice. You will learn how care supports wellbeing and why high-quality, person-centred care is essential for individuals and communities.

This module explains why communication is vital in health and social care. You will learn verbal, non-verbal, and written communication methods, and how to adapt your style to different needs. The module also highlights active listening, empathy, and confidentiality, helping you build trust and deliver safer, better care.

This module covers the rights of individuals receiving care and the responsibilities of care workers. You will learn about dignity, privacy, equality, and choice, along with legal and ethical duties in the workplace. The module helps you recognise when rights are at risk and how to respond responsibly and professionally.

This module explains your role and responsibilities as a caregiver. You will learn how to support daily tasks, promote independence, monitor wellbeing, and maintain professional boundaries. The module also focuses on compassion, respect, and teamwork, helping you deliver safe, person-centred care in any health or social care setting.

This module explores diversity, equality, and inclusion in care environments. You will learn how to treat individuals fairly, challenge discrimination, and respect cultural differences. The module explains how inclusive practice protects rights and improves care quality, ensuring every person receives support that is safe, respectful, and tailored to their needs.

This module introduces the key principles and workplace policies that ensure safe and effective care. You will learn about confidentiality, safeguarding, complaints procedures, infection control, and reporting systems. The module helps you understand how policies protect both care workers and individuals, and why consistent practice is essential in all care settings.

This module explains the laws and regulations that shape the health and social care sector. You will learn about major legislation, safety requirements, and your legal responsibilities when supporting vulnerable people. The module highlights the importance of documentation, reporting, and working within professional standards to ensure safe and lawful care.

This module builds on Part 1, focusing on professional codes of conduct and ethical practice. You will learn how organisations maintain quality, handle complaints, and monitor performance. The module also explains accountability and the consequences of poor practice, helping you uphold high standards throughout your care career.

This module teaches how to recognise and respond to signs of abuse, neglect, or exploitation. You will learn safeguarding procedures, reporting steps, and how to act safely in sensitive situations. The module also covers multi-agency working, helping you protect vulnerable adults and children and reduce risks in care environments.

This module focuses on workplace safety in care settings. You will learn how to prevent hazards, follow emergency procedures, and apply safe working practices. Topics include infection control, manual handling, and equipment safety. The module helps you maintain a safe environment for both service users and care professionals.

This module explains how to identify, assess, and manage risks in care environments. You will learn how to respond to incidents, support individuals with complex needs, and prevent harm through proactive planning. The module highlights the importance of documentation, monitoring, and clear communication in maintaining safe care practices.

This module develops your leadership and teamwork skills. You will learn how to motivate staff, solve problems, delegate tasks, and make ethical decisions. The module explains different leadership styles and how strong leadership improves care quality. It prepares you for supervisory or management roles within the sector.