Interpersonal Skills: Communicate, Influence, and Connect with Confidence

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Clear communication sits at the heart of every successful interaction, whether professional or personal. This course is designed to refine how messages are expressed, received, and remembered, focusing on clarity, tone, and connection. From confident verbal expression to subtle non-verbal awareness, the modules guide learners through the building blocks of effective interaction with a sharp yet approachable style.

The course also explores how conversations grow—from polite exchanges to meaningful dialogue—while maintaining ease, credibility, and personal presence. Influence, persuasion, and negotiation are addressed thoughtfully, helping learners express viewpoints with confidence and leave positive impressions. Light professional humour is woven throughout, keeping the learning experience engaging without losing focus or polish.

Sneak Peek

Learning Outcomes

  • Communicate ideas clearly using confident, structured verbal expression
  • Recognise and interpret non-verbal signals during conversations
  • Build rapport smoothly across professional and social interactions
  • Influence discussions ethically through thoughtful communication techniques
  • Express opinions confidently while maintaining respectful dialogue
  • Create memorable impressions through effective conversational presence

Who is this Course For

  • Professionals seeking stronger communication across varied workplace settings
  • Individuals aiming to speak with greater confidence and clarity
  • Team members involved in discussions, meetings, or collaborative conversations
  • Managers wishing to influence conversations without appearing forceful
  • Entrepreneurs building trust through persuasive yet natural dialogue
  • Anyone interested in improving everyday communication confidence

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Training-Express-Certificate-CPD-QS-1-1

Accreditation

All of our courses, including this Interpersonal Skills: Communicate, Influence, and Connect with Confidence, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Career Path

  • Communications Officer – Average UK salary: £32,000
  • Human Resources Advisor – Average UK salary: £34,000
  • Customer Success Manager – Average UK salary: £38,000
  • Sales Consultant – Average UK salary: £30,000
  • Training and Development Officer – Average UK salary: £36,000
  • Public Relations Executive – Average UK salary: £33,000

Course Curriculum

The detailed curriculum outline of our Interpersonal Skills: Communicate, Influence, and Connect with Confidence is as follows:

  •  0 – Interpersonal Skills – Promo Vid 
  •  Module 1 – Getting Started 
  •  Module 2- Mastering Verbal Communication 
  •  Case Study 1 
  •  Module 3- Enhancing Non-Verbal Cues 
  •  Case Study 2 
  •  Module 4- Small Talk To Deep Connections 
  •  Case Study 3 
  •  Module 5- Advancing Conversations Smoothly 
  •  Case Study 4 
  •  Module 6- Name Recall Techniques 
  •  Case Study 5 
  • Module 7- Developing Influencing Skills 
  •  Case Study 6 
  •  Module 8- Winning People Over 
  •  Case Study 7 
  •  Module 9- Expressing Your Viewpoint 
  •  Case Study 8 
  •  Module 10- Basics Of Negotiation Skills- 
  •  Case Study 9 
  •  Module 11- Creating Lasting Impressions 
  •  Case Study 10 
  •  Module 12 – Wrapping Up

Course Curriculum

Module One: Getting Started
0 – Interpersonal Skills – Promo Vid 00:02:00
Module 1 – Getting Started 00:02:00
Module Two: Mastering Verbal Communication
Module 2- Mastering Verbal Communication 00:08:00
Case Study 1 00:01:00
Module Three: Enhancing Non-Verbal Cues
Module 3- Enhancing Non-Verbal Cues 00:08:00
Case Study 2 00:01:00
Module Four: Small Talk to Deep Connections
Module 4- Small Talk To Deep Connections 00:07:00
Case Study 3 00:01:00
Module Five: Advancing Conversations Smoothly
Module 5- Advancing Conversations Smoothly 00:07:00
Case Study 4 00:01:00
Module Six: Name Recall Techniques
Module 6- Name Recall Techniques 00:05:00
Case Study 5 00:01:00
Module Seven: Developing Influencing Skills
Module 7- Developing Influencing Skills 00:08:00
Case Study 6 00:01:00
Module Eight: Winning People Over
Module 8- Winning People Over 00:06:00
Case Study 7 00:01:00
Module Nine: Expressing Your Viewpoint
Module 9- Expressing Your Viewpoint 00:05:00
Case Study 8 00:01:00
Module Ten: Basics of Negotiation Skills
Module 10- Basics Of Negotiation Skills- 00:11:00
Case Study 9 00:01:00
Module Eleven: Creating Lasting Impressions
Module 11- Creating Lasting Impressions 00:06:00
Case Study 10 00:01:00
Module Twelve: Wrapping Up
Module 12 – Wrapping Up 00:01:00
Interpersonal Skills: Communicate, Influence, and Connect with Confidence
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