Name: Healthcare Customer Service Representative
Price: 20 GBP
Rating: 5 (10 reviews)

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Curriculum

Healthcare Customer Service Representative teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Healthcare Customer Service Representative is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

Sneak Peek

Who should take the course

Anyone with a knack for learning new skills can take this Healthcare Customer Service Representative. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Healthcare Customer Service Representative, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Course Curriculum

The detailed curriculum outline of our Healthcare Customer Service Representative is as follows:

Module 01: Introduction to Patient Customer Service

Module 02: Effective Patient Customer Service Training

Module 03: Areas of Patient Customer Service

Module 04: Customer Service Operative Skills

Module 05: Organising Schedules

Module 06: Medical Jargon and Terminology

Module 07: Effective Filing Systems in Medical Offices

Module 08: Patient Customer Service Soft Skills

Module 09: What Customer Service Is to Different Medical Professionals

Module 10: Providing Customer Service and Support to Colleagues

Module 11: Handling Difficult Customers

Course Curriculum

Module 01: Introduction to Patient Customer Service
	Introduction to Patient Customer Service	00:27:00
Module 02: Effective Patient Customer Service Training
	Effective Patient Customer Service Training	00:28:00
Module 03: Areas of Patient Customer Service
	Areas of Patient Customer Service	00:38:00
Module 04: Customer Service Operative Skills
	Customer Service Operative Skills	00:38:00
Module 05: Organising Schedules
	Organising Schedules	00:46:00
Module 06: Medical Jargon and Terminology
	Medical Jargon and Terminology	00:46:00
Module 07: Effective Filing Systems in Medical Offices
	Effective Filing Systems in Medical Offices	00:37:00
Module 08: Patient Customer Service Soft Skills
	Patient Customer Service Soft Skills	00:30:00
Module 09: What Customer Service Is to Different Medical Professionals
	What Customer Service Is to Different Medical Professionals	00:38:00
Module 10: Providing Customer Service and Support to Colleagues
	Providing Customer Service and Support to Colleagues	00:29:00
Module 11: Handling Difficult Customers
	Handling Difficult Customers	00:40:00