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Event and Hospitality Management course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Event and Hospitality Management training is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.
To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.
Key Features of the Event and Hospitality Management Training
Our trusted, high quality and affordable Event and Hospitality Management course trains individuals to become experts in their field.
- Accredited by CPD
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Developed by qualified professionals in the field
- Discounts on bulk purchases
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
Sneak Peek Of Event and Hospitality Management Course
Who Should Take The Event and Hospitality Management Course
Anyone with a knack for learning new skills can take this Event and Hospitality Management course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.
Certification
Once you’ve successfully completed your Event and Hospitality Management training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Accreditation
All of our courses, including this Event and Hospitality Management training, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Assessment
At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.
Course Curriculum
The detailed curriculum outline of our Event and Hospitality Management course is as follows:
- Awards
- Charity
- Conferences and Seminars
- Holiday
- Determine the Event’s Purpose
- Determine a Theme
- Write Down & Review Ideas
- Determine a Date
- Security
- Valet
- Waiters/ waitresses
- Clean up crew
- Visual Technician
- Media Technician
- Audio Technician
- Specialized Equipment Technician
- Food Vendor
- Equipment Vendor
- Decorations and Furnishing Vendors
- Photography/ Video Vendor
- Form a Team
- Timeline
- Checklists
- Backup Plans
- Survey
- Share Media
- Send Thank You Notes
- Start planning the next event!
- Importance of Hospitality
- Managing the Delivery of Hospitality
- Management’s Role
- The Service Strategy Statement
- Financial Commitment
- Total Quality Management Applications
- Developing a Service Management Program
- Guest Cycle
- Moments of Truth in Hotel Service Management
- Employee Buy-in Concept
- Screening Employees Who Deliver Hospitality
- Empowerment
- Training for Hospitality Management
- Evaluating the Service Management Program
- Interfacing with Other Departments in Delivering Hospitality
- Customer Relationship Management
- Summary
- Assessment
- Hotel
- Eco Hotel
- Conference and Resort Hotels
- Boutique Hotel
- Apartment Hotel
- Destination Club
- Motel
- Inn
- Resort
- Bed and Breakfast
- Gratuity
- Summary
- Assessment
- The Arrival Chronology
- Greeting
- Transition
- Registration
- Check-in
- Determining Methods of Payment
- Completion
- Group Arrivals
- Front Desk Checkout
- Guest Directed Computer Checkout
- Automated Checkout
- Front Office Operations
- Communications
- Staffing
- Value-Added Services
- Operations Administration
- Summary
- Assessment
- Food and Beverage Management
- Kitchen
- Food Operations
- Bars
- Stewarding Department
- Catering Department
- Position Profile
- Catering Event Order
- Catering Coordinator
- Catering Services Manager
- Room Service/In-Room Dining
- Sustainable Food and Beverage Operations
- Trends in Lodging Food and Beverage Operations
- Summary
- Assessment
- Great Expectations
- Defining Your ‘Perfect’ Guest
- Understanding Guests’ Expectations
- How to Attract Your Perfect Guests
- Delivering the Dream
- Service Standards
- Consistency is King
- Building Systems
- The Extra Mile
- Indulge the Senses
- Know Your Onions
- Surprise and Delight
- Excel with Technology
- The Everlasting Review
- Wining the Reviews
- Summary
- Assessment
- Hospitality and Internet Advances
- ICT and Internet Capabilities and Impacts in Hospitality
- E-Solutions
- Innovations in Hospitality
- Innovation in Electronic Distribution
- Innovation in E-Marketing
- Social Media and Hospitality
- Conclusions
- Summary
- Assessment
Course Curriculum
| Module 1: Types of Events | |||
| Types of Events | 00:09:00 | ||
| Module 2: Brainstorming | |||
| Brainstorming | 00:08:00 | ||
| Module 3: Support Staff | |||
| Support Staff | 00:07:00 | ||
| Module 4: Technical Staff | |||
| Technical Staff | 00:07:00 | ||
| Module 5: Vendors | |||
| Vendors | 00:07:00 | ||
| Module 6: Get Organized | |||
| Get Organized | 00:07:00 | ||
| Module 7: Post Event Activities | |||
| Post Event Activities | 00:07:00 | ||
| Module 8: Introduction to Hospitality Management | |||
| Introduction to Hospitality Management | 00:22:00 | ||
| Module 9: An Overview of Hotel Industry | |||
| An Overview of the Hotel Industry | 00:16:00 | ||
| Module 10: Management of Front Office Operations | |||
| Management of Front Office Operations | 00:17:00 | ||
| Module 11: Management of Food and Beverage Operations | |||
| Management of Food and Beverages Operations | 00:18:00 | ||
| Module 12: Customer Satisfaction | |||
| Customer Satisfaction | 00:21:00 | ||
| Module 13: E-Hospitality and Technology | |||
| E-Hospitality and Technology | 00:22:00 | ||
| Mock Exam | |||
| Mock Exam – Event and Hospitality Management | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Event and Hospitality Management | 00:20:00 | ||
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- Original price was: £199.00.£30.00Current price is: £30.00. ex Vat
- 1 year
- Intermediate
- Course Certificate
- 3 hours, 28 minutes Gift this course
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