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Diploma in Functional Skills IT Level 2

4.8 (4 REVIEWS)
14 STUDENTS

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Diploma in Functional Skills IT at QLS Level 2 Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Diploma in Functional Skills IT at QLS Level 2 Course is an in-depth, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

Key Features of Functional Skills IT Level 2

  • Accredited by CPD
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Sneak Peek of Functional Skills IT

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Learning Outcomes

By the end of the course learners will be able to demonstrate that they can:

  • Understand how individuals and organisations use computers in daily tasks and professional settings
  • Identify key components of system hardware, device ports, and peripherals and explain their functions.
  • Demonstrate knowledge of data storage options, sharing methods, and file management techniques.
  • Gain hands-on skills in setting up, configuring, and maintaining PCs and mobile devices.
  • Operate and manage various operating systems and application software effectively.
  • Establish and configure secure network and internet connections, addressing common connectivity issues.
  • Recognise IT security threats and apply basic strategies to protect devices and data.
  • Explore databases, software development processes, and perform essential IT troubleshooting and maintenance tasks.

Who Should Take the Functional Skills ICT Course?

Our Functional Skills IT Level 2 course is ideal for individuals seeking to strengthen their digital competence for work, education, or daily life. Whether you are a student, job seeker, or someone returning to education, this qualification provides essential skills in using technology effectively. It covers core topics like system hardware, operating systems, and file management, making it suitable for beginners.

Professionals aiming to improve their employability will benefit from the Functional Skills ICT certification, as it validates key IT abilities required in modern workplaces. The course includes configuring devices, network connectivity, and security, ensuring learners gain confidence in handling common technical tasks. It’s also valuable for those preparing for further studies in IT or related fields.

Parents, carers, or individuals managing household technology will find the Functional Skills IT QLS Level 2 course practical for everyday needs. From troubleshooting issues to using software efficiently, the curriculum equips learners with adaptable skills. No prior expertise is needed, making it accessible for anyone looking to improve their digital literacy.

Job Opportunities After Completing the Functional Skills ICT Course?

Completing the Functional Skills ICT Course provides access to a wide range of job opportunities across various sectors. With digital roles becoming more common in modern workplaces, gaining recognised qualifications like Functional Skills IT Level 2 can support strong career growth. This course builds confidence in using IT systems, software, and online tools used in many job settings.

  • Office support roles such as administrative assistant or data entry operator

  • Technical support positions dealing with system setup, maintenance or troubleshooting

  • IT helpdesk roles involving basic user queries and hardware configuration

  • Retail positions requiring system operation, software use, and secure data handling

  • Healthcare assistants managing patient records and digital information safely

  • Warehouse clerks using devices for inventory, scanning, and storage tracking

  • Customer service jobs involving database systems and communication tools

  • Entry-level IT roles for those with a Functional Skills IT QLS Level 2 certificate

Functional Skills ICT QLS Level 2 Course Duration & Format

This Functional Skills ICT Course is designed to be completed in just 2 weeks and 1 day. This compact duration is perfect for learners looking to gain key digital skills quickly and efficiently. The course allows for flexible learning, making it ideal for those balancing other commitments.

Throughout the course, learners will progress through a range of topics, starting from basic system usage to more advanced subjects like IT troubleshooting and database management. This ensures that each aspect of the curriculum is covered comprehensively.

As learners move through the course, they’ll find it structured for independent study, providing a seamless learning experience. The Functional Skills IT QLS Level 2 format ensures that all essential concepts are grasped, helping learners build confidence and proficiency.

Certification

After completing this QLS course, learners can order an endorsed certificate to prove their achievement. The Quality Licence Scheme approves this certificate of achievement. You can have endorsed certificates delivered to your home via post for just £69.

Also, once you’ve completed your course, you will immediately be sent a CPD Accredited FREE Digital Certificate. You can have your FREE printed CPD Accredited Certificate delivered by post (shipping costs £3.99). 

Quality Licence Scheme

Endorsement

The Quality Licence Scheme has endorsed this course for its excellent non-regulated provision and training programs. However, it is not an accredited qualification and is not regulated by Ofqual. If you require further recognition, such as progression into higher education, your training provider can offer advice. You may also refer to the Learner FAQs on the Quality Licence Scheme website for more information.

Course Curriculum

The detailed curriculum outline of our Functional Skills IT Level 2 is as follows:

  • The Case for Computer Literacy
  • Features Common to Every Computing Device
  • Common General-Purpose Computing Devices
  • Networks of Computing Devices
  • Remotely-Accessed Computer Systems
  • Specialized Computer Systems
  • Specialty I/O Devices
  • CPUs
  • Passive and Active Cooling
  • RAM and Active Memory
  • Motherboards
  • Power Supplies
  • AMA – Ask Me Anything about System Hardware
  • Ports and Connectors
  • General Use I/O Devices
  • AMA – Ask Me Anything about I/O, Ports and Peripherals
  • Basics of Binary
  • Storage Technologies
  • Mass Storage Variation
  • AMA – Ask Me Anything about Data Storage and Sharing
  • Operating System Functions
  • Operating System Interfaces
  • AMA – Ask Me Anything about Understanding OS’s
  • Preparing the Work Area
  • Setting up a Desktop PC
  • Completing PC Setup
  • AMA – Ask Me Anything about Setting up and Configuring a PC
  • Personalizing a Tablet
  • AMA – Ask Me Anything about Mobile Devices Part 1
  • AMA – Ask Me Anything about Mobile Devices Part 2
  • File Management Tools
  • File Manipulation
  • Backups
  • AMA – Ask Me Anything about Managing Files
  • Walking Survey of Applications
  • Managing Applications
  • Applications and Extensions
  • AMA – Ask Me Anything about Working with Applications
  • Wi-Fi Setup
  • Going High Speed
  • Setting Up and Sharing Printers
  • AMA – Ask Me Anything about Networks and Internet Connectivity Part 1
  • AMA – Ask Me Anything about Networks and Internet Connectivity Part 2
  • Physical Security
  • Dealing with Malware
  • Password Management
  • Clickworthy
  • Perils of Public Internet
  • AMA – Ask Me Anything about IT Threat Mitigation Part 1
  • AMA – Ask Me Anything about IT Threat Mitigation Part 2
  • Power Management
  • Cleaning and Maintaining Computers
  • Trash it or Stash it?
  • AMA – Ask Me Anything about Computer Maintenance and Management
  • Troubleshooting 101
  • AMA – Ask Me Anything about Troubleshooting Computers Part 1
  • AMA – Ask Me Anything about Troubleshooting Computers Part 2
  • Introduction to Databases
  • Database Details
  • AMA – Ask Me Anything about Databases
  • Introduction to Programming
  • Programming with a PBJ Sandwich
  • AMA – Ask Me Anything about Databases

Functional Skills ICT Training Reviews

training express ratings
Srabanti Ray
📍GB
Read More
My journey through the Functional Skills Training study programme with Training Express Ltd. has been exceedingly worthwhile, beneficial & enriching, which helped immensely in acquiring thorough overview of numeracy, literacy & digital skills. Based on my personal learning experience, I am happy to recommend this Training to everyone, for boosting skills & building confidence in these essential key areas, and enhancing proficiency, which would be useful for daily trade & service transactions.
Ebere
📍GB
Read More
The course was filled with helpful informations, I recommend it. Thank you.
Atinuke Odulesi
📍GB
Read More
So glad to learn new ways and approach of working in childcare
Becky Ursula Arisokwu
📍GB
Read More
This course is crucial, and it has enhanced my understanding and supported me in my profession.
Ugonna Ofoha
📍GB
Read More
Details training. I recommend this for anyone interested in care job.
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FAQs About Functional Skills ICT Training

What are Functional Skills Level 2 equivalent to?

Functional Skills Level 2 qualifications in English and Maths are equivalent to a GCSE grade 4 (C) in the UK. They demonstrate a practical ability to apply skills in real-world contexts, such as workplace tasks or further education. Recognized by employers and colleges, they’re ideal for those needing to meet entry requirements for jobs, apprenticeships, or university courses. Unlike GCSEs, Functional Skills focus on problem-solving and practical application rather than extensive academic content. They’re assessed through flexible exams, often available on-demand, making them accessible for adults and learners retaking qualifications. Achieving Level 2 opens doors to career progression and higher education, aligning with the UK’s National Qualifications Framework at Level 2.

How to Get Functional Skills Level 2?

To get your Functional Skills Level 2 qualification, you need to complete a course that covers essential skills in English, Maths, and ICT. The first step is to choose a reputable provider, such as Training Express, which offers flexible online courses tailored to your needs. These courses will guide you through the necessary topics, helping you improve your skills and prepare for the assessment. Once you’ve gained the required knowledge and confidence, you’ll take an exam to demonstrate your abilities. Functional Skills Level 2 is widely recognised and can open doors to further education or employment opportunities. Training Express provides expert guidance and support throughout your learning journey, ensuring you achieve the best results.

How do I find my Functional Skills results online?

To find your Functional Skills results online, visit your awarding body’s official website (e.g., Training Express.) Log in to the candidate portal using your unique learner ID and password provided during registration. Navigate to the “Results” or “My Achievements” section, where your scores for Functional Skills exams (English, Maths, or ICT) should be displayed. If results aren’t available, check the release date or contact your training provider. Ensure your login details are correct, and use a secure connection. For issues, email the awarding body’s support team or call their helpline. Results are typically available within 6-8 weeks post-exam.

Is Functional Skills the Same as GCSE?

No, Functional Skills and GCSEs are not the same, though both are valuable qualifications. Functional Skills are practical, work-focused courses in English, Maths, and ICT, designed to equip learners with real-world skills for everyday life and employment. They range from Entry Level to Level 2, with Level 2 equivalent to a GCSE grade 4/C. GCSEs, however, are academic qualifications typically studied in schools, covering a broader curriculum and assessed via exams and coursework. Functional Skills exams are more flexible, often taken on-demand, while GCSEs follow a fixed schedule. For employers, both are respected, but Functional Skills emphasize applied knowledge, making them ideal for vocational paths. Choose based on your career goals and learning style.

What are 4 functional skills?

Functional skills are essential abilities that enhance employability and daily life. The four key functional skills are:

  • Communication: Effectively exchanging ideas through speaking, writing, and listening, crucial for teamwork and customer interactions.
  • Problem-Solving: Analyzing situations, identifying solutions, and making decisions, vital for overcoming workplace challenges.
  • Numeracy: Applying basic math skills, like budgeting or data analysis, to ensure accuracy in tasks.
  • Digital Literacy: Using technology, such as software or online tools, to perform tasks efficiently in a tech-driven world.
  • These skills empower individuals to adapt, collaborate, and thrive in diverse settings, making them highly valued by employers. Mastering them boosts confidence and career prospects, setting you apart in today’s competitive job market.

What jobs can I get with ICT functional skills and knowledge?

With ICT functional skills, you can pursue diverse roles like IT support technician, data entry specialist, or junior web developer. These skills, covering software use, data management, and basic coding, also qualify you for administrative positions with tech components, such as office coordinator or customer service roles using CRM systems. Industries like education, healthcare, and retail value ICT proficiency for managing digital records or e-commerce platforms. Entry-level salaries range from $30,000-$45,000 annually, with growth potential in cybersecurity or network administration through further training. Unlike competitors, these skills are versatile, opening doors to hybrid roles blending tech and business. Stay competitive by earning certifications like CompTIA IT Fundamentals or Microsoft Office Specialist to boost employability.

What is the average salary for a functional skill IT specialist in the UK?

The average salary for a functional skill IT specialist in the UK in 2025 ranges from £30,000 to £60,000 annually, depending on experience and location. Entry-level roles with less than a year of experience typically earn around £25,000–£30,000, while those with 1–4 years of experience average £31,713–£39,732. Senior specialists with over 5 years can earn up to £60,000, particularly in London, where salaries are higher due to demand and cost of living. Key skills like system administration, troubleshooting, and IT support boost earning potential. Salaries vary by region, with London offering the highest at £43,245–£45,990. Gaining certifications like ITIL or CompTIA can further increase pay. Check platforms like PayScale or Glassdoor for personalized salary insights.

Do jobs accept functional skills?

Yes, many jobs accept functional skills qualifications, especially in the UK, where they are recognized as practical alternatives to GCSEs. Employers in sectors like construction, retail, and administration often value functional skills in English, Maths, and ICT for demonstrating essential workplace competencies. These qualifications showcase problem-solving, communication, and numerical abilities, which are highly transferable. However, acceptance varies by role and industry—some professional or academic positions may require traditional qualifications like A-Levels or degrees. To boost employability, pair functional skills with relevant experience or certifications. Always check job descriptions for specific requirements, as some employers explicitly list functional skills as acceptable. For the best chance, highlight how your skills meet the job’s demands in your CV and interview.

Is Functional Skills hard to pass?

Passing Functional Skills exams in Maths or English depends on your preparation and prior knowledge. These Level 2 qualifications, equivalent to GCSE grade 4 (C), test practical, real-world skills like budgeting or writing emails. They’re designed to be accessible, with a pass rate of around 60-70% for well-prepared learners. The difficulty lies in applying concepts under exam conditions, but with structured study—using online courses, past papers, or tutors—most learners succeed within 1-3 months. Unlike GCSEs, Functional Skills focus on everyday scenarios, making them less academically intense but requiring good time management. Start with a skills assessment to identify gaps, practice regularly, and use free resources like BBC Skillswise or Pass Functional Skills. With dedication, passing is achievable for most.

Will I receive a certificate after completing this course?

Yes, you will receive a FREE Digital Certificate after completing this Diploma in Functional Skills IT Level 2 training online.

However, if you want, you can also order the Digital Transcript, Hardcopy Certificate & Transcript.

Ordering page link: https://www.trainingexpress.org.uk/certificate/

How do I purchase this course?

1. Click on ‘Take This Course’ button, and you will be directed to your Cart.

2. You can update the course quantity and remove any unwanted items in the Cart, and after that, click on the ‘Checkout’ option and enter your billing details.

3. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. 

 

You can take this course or find any course from the Courses section of our website. 

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