Name: Conflict Resolution and Negotiation Skills for Managers
Price: 20 GBP
Rating: 4.9 (18 reviews)

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Conflict management is a necessary component of managing people. Managers are frequently called upon to mediate conflicts, whether they are team disputes, disagreements between departments, or clashes of ideas. Managers can effectively diffuse tension, handle challenging conversations, and lead everyone back to a productive path with the help of our Conflict Resolution and Negotiation Skills training.

An overwhelming majority of employees (98%) believe conflict resolution training is crucial, and 83% think it enhances role effectiveness. A majority of job candidates (66%) have successfully negotiated a higher starting salary.

There are no theory-heavy lectures or sugar-coated tactics in this training. Rather, it provides concise, straightforward methods designed for time-pressed managers who require answers that truly function—without coming across as a motivational billboard. You’ll acquire the attitude and strategies to manage conflict with less stress and better results, whether you’re resolving staff conflicts or negotiating project goals with stakeholders.

Sneak Peek

Learning Outcomes

Resolve conflicts at work peacefully and speak confidently.
Determine what sets off arguments inside the team or between individuals.
Use tested strategies to steer discussions towards a solution.
Control your emotions and have business-related conversations.
Approach negotiations with a win-win mentality and well-defined goals.
Establish trust by consistently and fairly settling conflicts.

Who is this course for?

Managers are responsible for leading teams and daily operations.
Supervisors dealing with regular team interaction and coordination.
HR professionals overseeing staff relations and employee conduct.
Business owners managing internal communication challenges.
Project managers juggling multiple teams and shifting priorities.
Team leaders wanting to reduce tension and improve collaboration.
Aspiring managers preparing for people management responsibilities.
Anyone in a leadership role who faces workplace disagreements.

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Conflict Resolution and Negotiation Skills for Managers, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.