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Communication and Organisational Skills course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Communication and Organisational Skills course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.
To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.
Key Features of the Communication and Organisational Skills Course
Our trusted, high quality and affordable Communication and Organisational Skills course trains individuals to become experts in their field.
- Accredited by CPD
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Developed by qualified professionals in the field
- Discounts on bulk purchases
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
Sneak Peek
Who should take the course
Anyone with a knack for learning new skills can take this Communication and Organisational Skills course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.
Certification
Once you’ve successfully completed your Communication and Organisational Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Accreditation
All of our courses, including this Communication and Organisational Skills course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Assessment
At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.
Course Curriculum
The detailed curriculum outline of our Communication and Organisational Skills course is as follows:
- What does an Office Administrator Do?
- What are the Requirements for being a Successful Office Administrator
- Education
- Training
- Certificate
- Essential Skills for an Office Administrator
- How to Become an Office Administrator
- Key Challenges of an Office Administrator
- Summary
- Assessment
- Introduction
- Three Skills Approach
- Technical Skills
- Human Skills
- Conceptual Skills
- Tips on How to Develop These Skills
- Technical Skills
- Human Skills
- Conceptual Skills
- Summary
- Assessment
- Components of Communication Process
- Effective Listening Skills
- Verbal Communication
- Written Communication
- Oral Communication
- Non-Verbal Communication
- Body Language in Communication
- Summary
- Assessment
- Just Do it
- You Don’t Have to Keep Everything
- Three Boxes: Keep, Donate, and Trash
- A Place for Everything and Everything in its Place
- Write It Down
- Urgent/Important Matrix
- Divide Tasks
- 80/20 Rule
- Have a Master Calendar
- Setting Deadlines
- Remove or Limit the Time Wasters
- Coping With Things Outside of Your Control
- Use a Day Planner
- Finish What You Start
- Focus on the Important
- Do Quick Tasks Immediately
- Find a System that Works for You
- Make It Consistent
- Make it Time Sensitive
- Setting up Archives
- Keeping Items Within Arm’s Reach
- Only Have Current Projects on Your Desk
- Arranging Your Drawers
- Organize to Match Your Workflow
- Eat That Frog!
- Remove Distractions
- Give Yourself a Reward
- Break Up Large Tasks
- Setting Delivery Rules
- Folder and Message Hierarchy
- Deal With Email Right Away
- Flag and Highlight Important Items
- Keeping Everything
- Not Being Consistent
- Not Following a Schedule
- Bad Habits
- Stay Within Your Systems
- Learn to Say No
- Have Organization Be Part of Your Life
- Plan for Tomorrow, Today
- Basic Types of Negotiations
- Phases of Negotiation
- Negotiation Techniques
- Strategies for Identifying Mutual Gain
- Effective Negotiation Practise
- Negotiation on Behalf of Others
- Summary
- Assessment
- Definition of Conflict
- Benefits of Confrontation
- Prevention of Conflicts
- Anger Management
- Conflict Resolution Techniques
- Summary
- Assessment
- Definition of Stress
- Meaning of Stress
- Understanding Stress
- How Stress Arises?
- Different Strategies to Manage stress
- Tips and Tricks for Stress Management
- Summary
- Assessment
TAKE THIS COURSE
- Original price was: £199.00.£30.00Current price is: £30.00.
- 1 year
- Advance
- Course Certificate
- 3 hours, 36 minutes Gift this course
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