Name: Administrative Office Procedures and Support
Price: 20 GBP

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Curriculum

Administrative Office Procedures and Support is designed to bring clarity, order, and confidence to modern office operations. This course explores how structured procedures shape productive workplaces, reduce confusion, and support consistent decision-making across administrative functions. From organising essential documentation to managing information flow, the content focuses on building reliable systems that offices depend on every day.

The tone remains professional with a light, knowing touch—because well-run offices deserve efficiency without unnecessary seriousness. This course supports those aiming to strengthen administrative knowledge while maintaining balance, accuracy, and professionalism in fast-paced office environments.

Sneak Peek

Learning Outcomes

Understand the purpose and value of structured administrative office procedures
Identify essential office systems that support consistency and operational clarity
Recognise effective methods for organising administrative documentation logically
Apply communication techniques suited to professional office environments
Analyse time management approaches that support predictable office workflows
Develop confidence in managing information flow across administrative settings

Who is this Course For

Individuals starting careers in office or administrative support roles
Office professionals seeking clearer systems and structured working methods
Administrators aiming to improve organisation and internal communication
Team members supporting managers with daily office coordination
Professionals returning to office-based roles after career breaks
Business support staff handling information, scheduling, and documentation

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Administrative Office Procedures and Support, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Career Path

Administrative Assistant – £23,000 per year
Office Administrator – £25,000 per year
Executive Assistant – £35,000 per year
Office Manager – £38,000 per year
Business Support Officer – £30,000 per year
Personal Assistant (PA) – £33,000 per year

Course Curriculum

The detailed curriculum outline of our Administrative Office Procedures and Support is as follows:

Module One: Introduction

0 – Administrative Office Procedures and Support – Promo Vid
Module 1-Getting Started

Module Two: Why Offices Need Administrative Procedures

Module 2- Why Offices Need Administrative Procedures
M2- Case Study

Module Three: Equipping Your Office for Success

Module 3- Equipping Your Office For Success
M3- Case Study

Module Four: Identifying the Right Procedures

Module 4- Identifying The Right Procedures
M4- Case Study

Module Five: Must-Have Five Procedures to Include

Module 5- Must-Have Five Procedures To Include
M5- Case Study

Module Seven: What Your Binder Should Include (II)

Module 7- What Your Binder Should Include (Ii)
M7- Case Study

Module Eight: Creating an Organized Admin Binder

Module 8- Creating An Organized Admin Binder
M8- Case Study

Module Nine: What Not to Have in Your Procedure Guide

Module 9- What Not To Have In Your Procedure Guide
M9- Case Study

Module Ten: Sharing Your Office Procedure Guide

Module 10- Sharing Your Office Procedure Guide
M10- Case Study

Module Twelve: Introduction to Administrative Office Support

Module 12- Introduction To Administrative Office Support

Module Thirteen: Mastering Information Flow in Your Office (I)

Module 13- Mastering Information Flow In Your Office (I)
M13- Case Study

Module Fourteen: Mastering Information Flow in Your Office (II)

Module 14- Mastering Information Flow In Your Office (Ii)
M14- Case Study

Module Fifteen: Managing Your Time

Module 15- Managing Your Time
M15- Case Study

Module Sixteen: Strategies for Meeting Deadlines

Module 16- Strategies For Meeting Deadlines-
M16- Case Study

Module Seventeen: Dealing with Special Tasks.

Module 17- Dealing With Special Tasks

Module Eighteen: Verbal Communication: A Must-Have Skill

Module 18- Verbal Communication A Must-Have Skill

Module Nineteen: Utilizing Non-Verbal Communication

Module 19- Utilizing Non-Verbal Communication

Module Twenty: How to Empower Yourself

Module 20- How To Empower Yourself

Module Twenty-One: Partnering for Administrative Success

Module 21- Partnering For Administrative Success

Module Twenty-Two: Work-Life Balance Matters

Module 22-Work-Life Balance Matters

Module Twenty-Three: Wrapping Up

Module 23 – Wrapping Up

Course Curriculum

Module One: Introduction
	0 – Administrative Office Procedures and Support – Promo Vid	00:02:00
	Module 1-Getting Started	00:02:00
Module Two: Why Offices Need Administrative Procedures
	Module 2- Why Offices Need Administrative Procedures	00:04:00
	M2- Case Study	00:01:00
Module Three: Equipping Your Office for Success
	Module 3- Equipping Your Office For Success	00:03:00
	M3- Case Study	00:01:00
Module Four: Identifying the Right Procedures
	Module 4- Identifying The Right Procedures	00:03:00
	M4- Case Study	00:01:00
Module Five: Must-Have Five Procedures to Include
	Module 5- Must-Have Five Procedures To Include	00:04:00
	M5- Case Study	00:01:00
Module Six: What Your Binder Should Include (I)
	Module 6- What Your Binder Should Include (I)	00:04:00
	M6- Case Study	00:01:00
Module Seven: What Your Binder Should Include (II)
	Module 7- What Your Binder Should Include (Ii)	00:03:00
	M7- Case Study	00:01:00
Module Eight: Creating an Organized Admin Binder
	Module 8- Creating An Organized Admin Binder	00:03:00
	M8- Case Study	00:01:00
Module Nine: What Not to Have in Your Procedure Guide
	Module 9- What Not To Have In Your Procedure Guide	00:03:00
	M9- Case Study	00:01:00
Module Ten: Sharing Your Office Procedure Guide
	Module 10- Sharing Your Office Procedure Guide	00:03:00
	M10- Case Study	00:01:00
Module Eleven: Successful Procedure Guide Executing
	Module 11- Successful Procedure Guide Executing	00:03:00
	M11- Case Study	00:01:00
Module Twelve: Introduction to Administrative Office Support
	Module 12- Introduction To Administrative Office Support	00:01:00
Module Thirteen: Mastering Information Flow in Your Office (I)
	Module 13- Mastering Information Flow In Your Office (I)	00:07:00
	M13- Case Study	00:01:00
Module Fourteen: Mastering Information Flow in Your Office (II)
	Module 14- Mastering Information Flow In Your Office (Ii)	00:06:00
	M14- Case Study	00:01:00
Module Fifteen: Managing Your Time
	Module 15- Managing Your Time	00:08:00
	M15- Case Study	00:01:00
Module Sixteen: Strategies for Meeting Deadlines
	Module 16- Strategies For Meeting Deadlines-	00:06:00
	M16- Case Study	00:01:00
Module Seventeen: Dealing with Special Tasks.
	Module 17- Dealing With Special Tasks	00:07:00
Module Eighteen: Verbal Communication: A Must-Have Skill
	Module 18- Verbal Communication A Must-Have Skill	00:07:00
Module Nineteen: Utilizing Non-Verbal Communication
	Module 19- Utilizing Non-Verbal Communication	00:04:00
Module Twenty: How to Empower Yourself
	Module 20- How To Empower Yourself	00:09:00
Module Twenty-One: Partnering for Administrative Success
	Module 21- Partnering For Administrative Success	00:06:00
Module Twenty-Two: Work-Life Balance Matters
	Module 22-Work-Life Balance Matters	00:05:00
Module Twenty-Three: Wrapping Up
	Module 23 – Wrapping Up	00:02:00