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Want to help people get the most out of your products? You should be an Account Manage.
Account Managers act as the first point of contact at a company for their clients, ensuring that they always receive the best service possible.
They’re usually found working within the sales or marketing department, and may be dedicated to a single account, or look after several as part of a portfolio. It all depends on the size of the client in question. And, by size, we mostly mean demand.
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Typical duties for an Account Manager could include:
- Liaising with clients’ and identifying their needs
- Putting together proposals to suit their requirements
- Chasing up client requests
- Keeping clients updated on new business or product developments
- Managing budgets and payments
- Dealing with any issues or complaints from clients
Get qualified
Many Account Managers vacancies are advertised as graduate positions. However, it’s more than possible to break into the industry without a degree, and previous sales or account management experience or qualifications will help you get started in the industry.
Managing Sales Accounts
Anyone who is involved with creating, managing and developing relationships with customers, and who wants to develop a solid understanding of the reasons for, and the skills involved in, maximising the commercial benefit of these relationships.
Key Account Management
Mercuri's 2 day Key Account Management training course takes experienced sales professionals through a process of analysis and reflection, using real life customer data, to help them build a highly effective account plan.