Course Curriculum
| Cleaning and Servicing in Hospitality | |||
| Module 01: An Overview of Hotel Industry | 00:18:00 | ||
| Module 02: The Process of Development and Training in Hospitality Industry | 00:24:00 | ||
| Module 03: Management of Front Office Operations | 00:19:00 | ||
| Module 04: Management of Housekeeping, Engineering and Security Operations | 00:27:00 | ||
| Module 05: Management of Food and Beverage Operations | 00:20:00 | ||
| Module 06: Management of Service Quality in Hospitality Industry | 00:20:00 | ||
| Module 07: Customer Satisfaction | 00:23:00 | ||
| Module 08: An Overview of the Restaurant Industry | 00:20:00 | ||
| Module 09: Restaurant Layout Management and Legal Requirements | 00:19:00 | ||
| Module 10: Food Safety Management System and HACCP | 00:44:00 | ||
| Module 11: Running a Safe and Clean Restaurant | 00:26:00 | ||
| Module 12: Customer Relations and Marketing Policy | 00:26:00 | ||
Instructors
18 STUDENTS ENROLLED
Food Hygiene
Health & Safety
Safeguarding
First Aid
Business Skills
Personal Development



